OVERVIEW
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ROLE PURPOSE
To support business development activities for Energy & Natural Resources products and services by identifying potential opportunities, understanding customer and market needs, preparing opportunity assessments and proposals, and coordinating with internal stakeholders. The role contributes to developing customer relationships, supporting the business pipeline, and advancing commercially viable opportunities aligned with the division’s objectives and the company's business priorities.
KEY ACCOUNTABILITIES & ACTIVITIES
Key Accountabilities
Key Activities
- Business Development Planning
- Support the preparation and execution of business development plans aligned with departmental priorities and targeted customer segments.
- Research prospective opportunities and assist in defining activities required to advance qualified leads.
- Track assigned business development actions and contribute to periodic progress updates.
- Opportunity Identification & Qualification
- Identify potential business opportunities within energy and natural resources through customer engagement, market research, and internal coordination.
- Gather preliminary information on customer needs, opportunity scope, potential value, and implementation considerations.
- Support opportunity qualification by assessing strategic fit, feasibility, dependencies, and key risks.
- Market & Customer Analysis
- Conduct research on relevant market trends, customer priorities, sector developments, and comparable solutions.
- Analyze customer requirements and available information to identify gaps, needs, and potential areas for service enhancement.
- Prepare concise market and customer insights to inform opportunity prioritization and business decisions.
- Business Cases & Opportunity Assessment
- Contribute to preparing business cases, opportunity briefs, and preliminary feasibility assessments.
- Collect inputs on expected benefits, delivery requirements, cost considerations, and commercial assumptions from relevant teams.
- Document assumptions, risks, dependencies, and recommendations for stakeholder review.
- Proposal & Commercial Support
- Support the preparation of proposals, presentations, and other business development materials in coordination with relevant functions.
- Compile customer requirements and coordinate technical, operational, and commercial inputs to ensure proposal completeness.
- Review proposal materials for consistency with agreed scope, business needs, and internal approval requirements.
- Stakeholder & Relationship Coordination
- Maintain effective working relationships with customers, business owners, and internal stakeholders.
- Coordinate meetings, discussions, and follow-up actions to clarify needs and progress opportunities.
- Communicate updates and open items to relevant stakeholders in a timely and professional manner.
- Pipeline Monitoring & Reporting
- Maintain accurate records of assigned leads, opportunities, customer interactions, and next steps.
- Monitor opportunity status, key milestones, and outstanding dependencies, escalating delays or issues when required.
- Prepare pipeline updates and summary reports to support management review and prioritization.
- Cross-functional Collaboration & Improvement
- Collaborate with product, sales, finance, legal, and technical teams to support opportunity development and evaluation.
- Coordinate handovers and relevant documentation when opportunities progress to subsequent stages.
- Identify opportunities to improve business development processes, templates, and information quality.
- Policies, Processes & Procedures
- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
- Information Security
- Comply with all relevant information Security practices and standards to ensure data integrity and confidentiality.
JOB SPECIFICATIONS
Academic and professional qualifications
- Bachelor’s degree in Business Administration, Marketing, Economics, Engineering, Information Systems, or a related field.
- Relevant training or professional certification in business development, sales, commercial analysis, or project management is preferred.
Years and Nature of Experience
- 1–3 years of experience in business development, sales support, market research, commercial analysis, or a related field.
- Experience supporting opportunity assessments, business proposals, customer engagement, or business development reporting.
- Knowledge of energy and natural resources markets or government digital services is an advantage.
