About the Role
Join us in Dubai as a Senior Client Solutions Manager and take ownership of campaign execution and success for top agencies and brands in the region. You will collaborate closely with the Client Partner team to deliver a first-class service, educating clients on the evolution of paid media solutions. This role is ideal for someone who enjoys campaign optimization, client consulting, and transforming data into actionable results. You will ensure the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact, and targeted media.
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What You Will Do
- Act as a consultant to clients on how to succeed on the paid media platform, helping them meet their business goals and desired KPIs efficiently.
- Lead optimization efforts, improve campaign setup, monitor performance, and advise on necessary optimization steps.
- Work closely with internal and external stakeholders to shape strategies that help clients scale their business on the platform.
- Build strong relationships with agencies and advertisers.
- Plan and host educational sessions with campaign managers at the agency level and with clients.
- Take accountability for product adoption across agency teams and strategic clients, with the aim of increasing STR.
- Act as the technical expert on products, relaying updates and strategies to stakeholders in a clear, concise way.
- Identify upselling opportunities to generate incremental revenue.
- Liaise with internal teams to troubleshoot and resolve client campaign queries.
- Curate and conduct business reviews.
- Align with Client Partners on pod strategy and the tactical plan each quarter.
- Work with Client Partners on pre-sales and post-sales opportunities, including deck preparation.
- Develop your own expertise to become a performance specialist who executes campaigns effectively.
What We Are Looking For
- 3-5 years of media experience.
- Hands-on experience with paid media campaign management, data analysis, and campaign optimization.
- Strong time management and project management skills.
- A proactive attitude.
- High flexibility and the ability to thrive in a fast-paced environment.
- Strong attention to detail.
- Experience creating and presenting decks to clients. Salesforce experience is an advantage.
Why Join the company
- Impact: Own campaign success for leading agencies and brands and directly influence how clients grow on a fast-evolving paid media platform.
- Growth: Build your path toward performance expert with exposure to pre-sales, strategy, and business reviews alongside Client Partners.
- Team culture: Work in a collaborative, international, and inclusive team where your ideas and expertise are valued.
- Market context: Dubai is one of the region’s most active advertising hubs, with agencies and brands investing heavily in digital and social media.
- Flexibility: A hybrid work model that supports your work-life balance.
