Senior Compliance Monitoring Technology Manager

About the Role
The Senior Compliance Monitoring Technology Manager is responsible for leading the development, implementation, and ongoing delivery of technology-focused compliance monitoring across the company. This role involves monitoring key technology compliance controls, establishing reporting metrics, and collaborating closely with stakeholders on technical matters to help embed a strong culture of compliance and ethical conduct within a technology-focused organization.

Reporting Line
This position reports to the company's Head of Compliance Monitoring.

Key Responsibilities

• Lead compliance monitoring of relevant technology-related activities across the organization as part of the Compliance Monitoring Programme (CMP), including:

  • Developing, maintaining, and executing technology-focused monitoring across the company;
  • Designing, building, and executing technology compliance monitoring tests aligned with Executive Regulations and other relevant regulatory requirements and industry standards;
  • Assessing the company's compliance with documented internal processes, external standards, and regulatory requirements;
  • Conducting monitoring activities in a structured, consistent, and risk-based manner;
  • Identifying findings, potential implications, and high-level remediation considerations for technology stakeholders;
  • Collaborating effectively with subject matter experts while maintaining independent professional judgement and providing constructive challenge;
  • Setting clear expectations for Technology teams to develop and own remediation plans, with identified issues tracked through to resolution.

• Lead the coordination, consolidation, and reporting of technology compliance monitoring outcomes, including:

  • Ensuring monitoring findings and conclusions remain evidence-based and are revised only where sufficient evidence supports an alternative conclusion;
  • Collating and consolidating monitoring results, thematic issues, and findings across the company;
  • Leading escalation where material compliance issues or systemic control weaknesses are identified.

• Support risk assessment and programme refinement activities arising from compliance monitoring, including:

  • Analyzing CMP findings and outcomes to assess the adequacy and effectiveness of existing controls;
  • Supporting updates to risk assessments and risk ratings based on monitoring outcomes and emerging risk themes;
  • Leading the annual review and refresh of the technology component of the CMP to maintain alignment with regulatory expectations, business activities, and the company's risk profile.

• Lead the continuous improvement of the technology component of the CMP by maintaining up-to-date knowledge of regulatory, technological, and industry developments across the iGaming and lottery sectors, ensuring relevant changes and emerging risks are identified and incorporated into monitoring coverage, methodology, and activities in a timely manner.

• Conduct continual horizon scanning of technology developments, evaluating emerging technologies, automation, artificial intelligence, and data analytics for their potential to enhance compliance monitoring, regulatory assurance, risk identification and management information.

• Contribute to embedding a compliance- and ethics-focused culture across the company by:

  • Promoting awareness of regulatory obligations through insights arising from compliance monitoring;
  • Working collaboratively with internal stakeholders to reinforce ownership of compliance controls;
  • Supporting initiatives that strengthen accountability, transparency, and ethical conduct across the business (including but not limited to Compliance Monitoring system implementation).

Experience, Knowledge and Qualifications

• A minimum of seven years’ experience in compliance monitoring, control self-assessment, or audit within the gaming industry or another highly regulated sector.
• Strong knowledge of gambling regulatory frameworks. Experience working in a testing laboratory and/or in jurisdictions where gambling technology requires regulatory approval would be advantageous.
• Strong knowledge of technology systems and the software development lifecycle.
• Demonstrated ability to communicate complex technical concepts clearly to both technical and non-technical internal and external stakeholders.
• Excellent written and spoken English.
• Strong leadership skills, with the ability to foster a collaborative and high-performing team culture.
• Bachelor’s degree in a relevant discipline, such as Computer Science, Computer Engineering, Risk Management, or a related field.
• Ideally, a relevant professional qualification or certification in technology audit, regulatory compliance, information systems, risk, or governance, such as CISA, CRISC, or an equivalent qualification.

Key Capabilities

• Independent, evidence-based professional judgement and the confidence to provide constructive challenge.
• Strong analytical skills and the ability to translate regulatory and technical requirements into practical monitoring activities.
• Effective stakeholder management, with the ability to work collaboratively while maintaining the independence of the Compliance Monitoring function.
• Sound judgement in identifying, evaluating, and escalating material compliance issues and systemic control weaknesses.
• A continuous-improvement mindset, with an interest in the responsible use of technology, automation, AI, and data analytics in compliance monitoring.

At the company, we’re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive. If you’re ready to grow your career and help us build the company, we’d love to hear from you.