About the Role
The Compliance Operations Specialist supports the day-to-day execution of the company's global compliance operations programme. Working across multiple licensed jurisdictions, you will help ensure regulatory commitments are translated into practical operating processes, tracked effectively, and maintained throughout the licence lifecycle. This role works closely with Legal, Licensing, Product, Operations and regional teams to support operational readiness and ongoing compliance activities.
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Responsibilities
- Manage the tracking of regulatory obligations, licensing conditions and operational actions, coordinating with stakeholders to ensure timely completion.
- Coordinate the operational implementation of new licences, including developing SOPs, implementation checklists and business readiness materials in collaboration with relevant stakeholders.
- Monitor adherence to compliance operational processes, proactively identifying, managing and escalating risks or overdue actions.
- Prepare operational reports, implementation updates and management briefing materials for senior stakeholders.
- Coordinate cross-functional regulatory implementation activities with Legal, Licensing, Product, Operations and regional teams.
- Support audits, regulatory inspections and operational reviews by coordinating documentation, evidence gathering and remediation tracking.
- Conduct operational gap assessments, identify areas for improvement and drive remediation initiatives to strengthen compliance processes and controls.
Requirements
- 2 - 4 years experience in Compliance Operations, Regulatory Operations, Project Management Office or a similar operational role within financial services, fintech or another regulated industry.
- Experience coordinating cross-functional projects or operational initiatives, working with stakeholders across different functions and jurisdictions.
- Strong organisational and stakeholder management skills, with the ability to manage multiple workstreams, follow through on deliverables and work independently with minimal supervision.
- Ability to develop clear SOPs, process documentation and management reports.
- Comfortable working independently in a fast-paced environment with competing priorities.
- Crypto or digital asset experience is advantageous but not essential.
- Fluency in English (written and spoken) is required.
- Mandarin proficiency is advantageous to support collaboration with Mandarin-speaking stakeholders.
Profile
- Passionate about cryptocurrency and financial innovation.
- Highly organised with strong follow-through and execution discipline.
- Proactive, dependable and solution-oriented.
- Collaborative and comfortable working with legal, product, operations and business stakeholders.
- Comfortable using AI tools to improve productivity, documentation quality and operational efficiency.
Why Join Us
At the company, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
