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Senior CRM & Digital Solutions Architect | Pre-Sales Communications

Unlock employer Dubai, United Arab Emirates Posted: 03 Dec 2024

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • No Visa Provided

Requirements

  • Experience: Senior

Position

About the Job
Oracle Communications Sales Consulting focuses on delivering strategic solutions for customers in the Communications Industry. Our team supports our customers' digital transformation journeys in BSS and OSS domains, assisting clients in unlocking new revenue streams, reducing costs, and driving positive business outcomes. Customers rely on our team's expertise to transform legacy capabilities into digital-ready solutions, leveraging next-generation user experiences, including generative AI, to achieve business outcomes.

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If you are passionate about Industry CRM, Digital Innovation, AI, end-to-end process automation, TMF ODA, and Cloud infrastructure, Oracle Communications offers a unique and exciting opportunity.

Responsibilities

  • Act as the lead architect for the CRM domain
  • Lead the CRM aspects of Oracle Communications Solution opportunities
  • Understand and present the solution in the context of the Oracle Communications Digital Business Experience
  • Lead PreSales activity for a given customer, architecting the proper solution and defining requirements
  • Partner with a larger global organization to deliver successful demos and POCs
  • Orchestrate RFX solution responses
  • Lead presentations to key stakeholders
  • Perform hands-on application configuration when required

Requirements

  • Communications Industry CRM expertise (Siebel CRM, Salesforce, Amdocs, Netcracker)
  • Previous experience with Contact Center, B2B selling, order management, billing care
  • Experience as a pre-sales consultant and solution architect
  • Excellent presentation and demonstration skills
  • Deep functional and technical experience in the Communications vertical
  • AI and Analytics experience, especially outcome-based experience
  • Digital channel experience
  • E2E solution architecture
  • Availability to travel regionally and occasionally internationally

Work Conditions

  • Regular Employee
  • Job Identification: 262066
  • Experience Level: Professional
  • Visa/work permit sponsorship is not available for this position

Location
DUBAI, United Arab Emirates

What We Will Offer You

  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as life insurance and access to retirement planning
  • An inclusive culture that celebrates what makes you unique
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