About the Role
As a key member of our analytics team, you will own end-to-end analytics for the fiat business line, encompassing P2P transactions, One-Click Buy features, fiat Spot pairs, and fiat First-Time Deposits (FTD). Your work will focus on understanding conversion funnels, corridor-level user behavior, and revenue structure, while supporting the growth and monetization of fiat services.
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Key Responsibilities
- Own end-to-end analytics for the fiat business line — P2P, One-Click Buy (credit card / balance / money deposit), fiat Spot pairs, and fiat FTD — covering conversion funnels, corridor-level user behavior, and revenue structure.
- Build and maintain dashboards and automated reporting to track fiat OKR metrics.
- Analyze fiat revenue composition end to end — trading fees, spread, and hedging PnL — and construct full-chain revenue models from gross revenue through channel cost and hedging cost to net revenue.
- Monitor fiat liquidity supply and demand: order-book depth and spread by currency, maker/taker supply structure, and competitive benchmarking against other exchanges and local platforms.
- Evaluate payment channel and P2P partner performance — conversion, cost, failure reasons, settlement reconciliation — and support commercial negotiations with data.
- Deliver data support for regional entities and regulatory requirements, where accuracy standards are externally auditable.
- Build operational monitoring for fiat workflows: order/ticket SLA and aging metrics, queue and pending-stage breakdowns, and anomaly alerting.
- Support product, operations, regional, compliance, and finance teams with ad-hoc analysis, pre/post-launch impact assessment, and A/B or quasi-experimental evaluation of pricing and fee changes.
- Provide actionable recommendations on pricing, currency and corridor prioritization, maker incentive design, and channel strategy to support fiat growth and monetization.
Required Qualifications
- Fluent in English and Mandarin (written and spoken).
- 5+ years of experience in data analysis, business intelligence, or a related analytical role.
- Background in payments, fiat on/off-ramp, FX, cross-border remittance, banking, or fintech required.
- Strong proficiency in SQL and at least one analytical programming language (Python or R).
- Experience with BI/visualization tools (Tableau, Looker, Power BI, or similar).
- Solid understanding of conversion funnel and transaction-flow analysis — drop-off diagnosis, failure attribution, cohort-based conversion.
- Strong analytical thinking with the ability to translate complex data into clear, actionable insights.
- High attention to detail and commitment to data accuracy, particularly for externally reported or compliance-facing figures.
- Comfortable working across different time zones.
Preferred Qualifications
- Familiarity with crypto fiat gateways — P2P marketplaces, card acquiring, local bank rails, stablecoin settlement.
- Experience with two-sided marketplace dynamics (maker/taker supply, pricing competitiveness, ad ranking) or market microstructure and order-book depth analysis.
- Experience supporting regulated entities and regulatory reporting.
- Experience in fraud, AML, or market-abuse analytics.
- Experience with statistical analysis, forecasting, quasi-experimental design, or machine learning techniques.
- Prior experience at a crypto exchange, payment institution, or digital asset platform.
Why Join Us
At the company, we are committed to fostering a supportive and enriching work environment. Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
