Senior Dealer Sales Development Consultant

About the Role:
Join a global team dedicated to creating stronger, sustainable communities through innovation and progress. This role is key in transforming dealer sales teams from transactional sellers to trusted advisors. You will build customer-back selling skills, equip dealer teams to position solutions, and enhance key account management through relationship-driven consultation. This position is part of the EAME Distribution Services Division’s COE-Marketing & Sales Operations team and supports the Dealer of the Future initiative aimed at providing consistent, differentiated customer experiences and developing dealer sales force capabilities aligned with growth priorities.

What You Will Do:

• Develop, implement, and continuously improve the Dealer Sales Development framework, including sales capability strategy, training curriculum, learning pathways, dealer sales training KPIs, and effectiveness measures.
• Partner with Global Commercial Learning and regional stakeholders to refresh dealer commercial learning strategies and programs.
• Influence and align with Industry teams and dealer leadership on commercial learning priorities, sales capability initiatives, and best practices.
• Monitor dealer sales capability and training effectiveness metrics, providing insights to enhance learning outcomes and commercial performance.
• Act as the primary contact in your region for dealer sales and leadership training.
• Promote and ensure relevance of commercial training modules, courses, and programs for dealers.
• Manage the intake of dealer/district training requests within your defined territory.
• Gather regional dealer feedback and relay insights to the Global Commercial Learning team for program improvement.
• Assess dealer salesforce learning and development capabilities and advise on key improvement areas.

What You Will Have:

• Customer Focus: Knowledge of aligning customer needs with organizational objectives.

  • Communicates the importance of customer needs and commits to resolving them.
  • Solicits feedback and acts on improvement opportunities.

• Service Excellence: Knowledge of customer service concepts.

  • Provides excellent service and resolves customer problems effectively.

• Consulting: Knowledge of providing business guidance.

  • Offers strategic guidance on dealer sales capability and learning effectiveness.

• Decision Making and Critical Thinking: Knowledge of effective decision-making processes.

  • Identifies relevant data and ideas for informed judgments.

• Effective Communications: Understanding of effective communication techniques.

  • Communicates effectively across diverse stakeholder groups and listens for feedback.

• Problem Solving: Knowledge of identifying and resolving organizational issues.

  • Documents problems and explores resolution alternatives.

• Relationship Management: Knowledge of managing client relationships.

  • Influences dealer leaders and addresses critical issues with clients.

• Training Operations: Knowledge of training processes.

  • Develops and maintains dealer sales training frameworks and evaluates program effectiveness.

Best Candidates Will Also Have:

• Experience with dealer, distributor, reseller, or channel partner networks in B2B environments.
• Proven background in sales enablement and commercial excellence programs.
• Experience in assessing sales team capabilities and improving performance.
• Strong stakeholder management and consulting skills to influence dealer leadership.
• Fluency in English is mandatory; additional language skills such as Arabic, Russian, or Turkish are a plus.

Additional Information:

• Up to 35% business travel is required.
• This is a fully office-based position, requiring 5 days per week in the office when not traveling.
• Note that relocation support is not available for this position.

Posting Dates:
This organization is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.