Careem is building the Everything App for the greater Middle East, simplifying the lives of people since 2012. The Senior Director (Head of Design) will lead a team of over 50 designers in creating user-centered digital and visual experiences across all platforms. This role involves shaping the design strategy, driving innovation, and ensuring a cohesive design language across products.
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Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Full-time, 4 days in office & 1 day from home, remote work from any country for 30 days a year, unlimited vacation days
Key Responsibilities:
- Leadership & Team Management: Mentor and inspire a diverse design team, fostering creativity and collaboration.
- Design Strategy: Implement a holistic design vision aligning with business goals and brand identity.
- Cross-Functional Collaboration: Work with product, engineering, marketing, and data teams to enhance user experience.
- Innovation: Champion cutting-edge design trends and technologies.
- Design Systems & Consistency: Ensure consistency and efficiency in design systems across products and platforms.
- User-Centered Design: Advocate for user-first approaches using research and data to enhance usability and customer satisfaction.
- Operational Excellence: Refine design processes for efficient project delivery.
- Talent Development: Identify and support talent growth within the design team.
- Stakeholder Management: Communicate design strategies clearly to senior leadership and stakeholders.
Qualifications:
- Experience: 15+ years in product design, with 5 years in leadership overseeing large design teams (30+).
- Track Record: Proven success in delivering exceptional digital products across multiple platforms.
- Leadership: Strong managerial skills with a passion for talent development.
- Design Expertise: Deep knowledge in UX/UI design and user research, with a strong portfolio.
- Strategic Vision: Ability to align design with broader business goals.
- Collaboration & Communication: Excellent skills in articulating design vision to various stakeholders.
- Innovation Focus: Up-to-date with design trends and technologies.
- AI-First Mindset: Understanding of integrating AI into design workflows.
- Tools Proficiency: Experience with Figma, Sketch, Adobe Creative Suite, and prototyping tools.
Preferred Qualifications:
- Experience in a fast-paced tech company or startup.
- Background in multi-service platforms (mobility, delivery, payments).
- Master’s degree in Design, HCI, or related field.
Joining Careem means being part of a diverse community dedicated to creating significant impact in a region of 600 million people.
