About the Role
We are looking for a Senior Director, Sales Engineering, based in Dubai, to lead our sales engineering organization across the Middle East, Africa, and South Asia. You will directly lead the Middle East and Africa sales engineering team, with the South Asia sales engineering leader reporting to you. As the sales engineering counterpart to the regional sales leader, you will collaborate to shape strategies for winning and growing customer relationships in some of our fastest-moving markets. This is a leader-of-leaders role that requires an individual who has experience building and managing teams across these regions, managing managers, and transforming technical excellence into revenue.
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What You'll Do
Leadership & Strategy
- Lead, grow, and mentor the sales engineering teams across the Middle East, Africa, and South Asia, both directly and through leaders reporting to you.
- Set the sales engineering strategy for both regions in alignment with the International strategy and regional revenue goals.
- Partner with regional sales leadership to plan coverage, capacity, and priorities together.
- Attract, develop, and retain top talent while building a strong pipeline of future leaders.
Customer Engagement
- Engage with C-level executives on the value of the company's platform by being involved in the most strategic opportunities in both regions.
- Set and uphold standards for discovery, solution design, demos, and proofs of concept, ensuring the teams apply them consistently.
- Guide teams in developing solutions tailored to each customer's business challenges.
Collaboration & Enablement
- Represent the regions' needs to Product and Engineering, helping align the product roadmap with what customers in these markets require.
- Collaborate with Marketing and partners to develop go-to-market plans, messaging, and competitive positioning in the regions.
- Ensure teams stay updated on product releases, market trends, and effective sales methodologies.
Operational Excellence
- Define and monitor KPIs that demonstrate the impact of sales engineering, such as pipeline influence, win rates, and productivity.
- Ensure that demos, RFP responses, and technical documents meet a consistent quality standard across both regions.
- Implement tools and operational practices that enable team scalability.
What You'll Bring to the Team
- Minimum of 5 years leading teams across the Middle East & Africa and South Asia in customer-facing technical functions (sales engineering, pre-sales, customer success, technical account management, etc.).
- At least 3 years of experience managing other managers.
- Over 10 years in pre-sales or sales engineering within enterprise software or IT (SaaS, AI, cloud, infrastructure, hardware, or networking; automation experience not required).
- Strong understanding of enterprise IT architectures, integration, and digital transformation.
- Excellent communication and presentation skills for both technical and business audiences, including C-level executives.
- Proven experience in developing sales engineering strategies that shortened sales cycles and increased revenue.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (MBA is a plus).
- Based in Dubai or willing to relocate at your own expense.
- Fluent in written and spoken English is mandatory.
Work Environment
Some roles allow for flexibility regarding when and where work can be done. Depending on the business needs and specific roles, there will be a variety of hybrid, office-based, and remote working arrangements.
We value diverse backgrounds, experiences, and ideas, fostering a diverse and inclusive workplace that offers equal opportunities to all persons without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, neurodiversity, military or veteran status, or any other protected characteristic. Reasonable accommodations are available upon request, and we respect the privacy rights of applicants.
