About
The CoE Director – Information Technology & Digital acts as the strategic enabler of enterprise technology and digital transformation within ROSHN’s Shared Services Division. It ensures the alignment of IT & Digital initiatives with corporate strategy, driving efficiency, security, and innovation. The role focuses on ERP integration, cloud adoption, data centralization, and digital-first service models, ensuring technology enables scalability, resilience, and smart community development.
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Responsibilities
- Translate corporate strategy into IT & Digital Shared Services priorities.
- Establish governance frameworks, IT service-level agreements, and cybersecurity standards.
- Identify technology and digital service gaps, ensuring alignment with enterprise requirements.
- Standardize IT service management processes across functions.
- Drive adoption of ERP, CRM, and digital workplace platforms.
- Embed automation and self-service capabilities into IT service delivery.
- Support enterprise-wide digital-first initiatives, including AI, automation, and analytics.
- Ensure IT-enabled rightsizing and workforce productivity through digital workplace tools.
- Act as a change partner to drive adoption of new digital platforms.
- Develop IT performance dashboards covering uptime, SLAs, and customer satisfaction.
- Consolidate IT & Digital reporting for executive dashboards and KPI tracking.
- Provide insights on digital maturity, resilience, and value realization.
- Promote technology pilots and collaborations (PropTech, smart community platforms).
- Lead data centralization and AI-driven analytics programs.
- Build communities of practice in digital architecture, cybersecurity, and innovation.
Required Skills
Qualifications
- Bachelor’s in Information Technology, Computer Science, Engineering, or related field (Master’s preferred).
- Proven track record in ERP, cloud-first architecture, cybersecurity, and enterprise platform.
- 15+ years in IT/Digital, preferably with Shared Services transformation experience.
Competencies
- Strategic Thinking & Execution
- Digital Transformation Leadership
- Service Excellence Mindset
- Data & Technology Governance
- Change Enablement
- Stakeholder Influence
Location
Riyadh, Saudi Arabia
