About the Role
The candidate will work in collaboration with the Architecture team, Delivery team, and Vendors towards understanding requirements and planning the delivery of the solution. The candidate will also provide Level 3 support for Cloud, Windows, and Linux workloads. The Cloud Platform Engineer plays a leading role in scheduling implementation, liaising with all concerned to ensure that installation priorities are met, documentation is completed, and disruption to the customer is minimized. The Cloud Platform Engineer will also contribute to the design (both High Level and Low Level) under the guidance of the Architecture team.
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Responsibilities
OPERATIONAL
- Management of Access privileges across Azure, Oracle, and Google clouds
- Ensure the security, reliability, scalability, and performance of Azure, Oracle, and Google cloud-based solutions.
- Develop and maintain infrastructure-as-code (IaC) templates using tools such as Azure Resource Manager (ARM) templates or Terraform
- Implement and maintain cloud resource management, security, and monitoring solutions to ensure optimal performance and availability.
- Build, deployment/configuration of technical solution following best practices, hardening, and testing of the solution. Where required, oversee the task performed by the vendor.
- Review and automate tasks to meet business requirements and eliminate repetition.
- Monitor and troubleshoot Azure, Oracle, and Google environments to identify and resolve performance issues, system failures, and other operational issues.
- Implement and maintain robust backup and disaster recovery solutions for cloud-based systems and applications.
- Collaborate with DevOps and automation teams to streamline deployment processes and optimize Azure and Google infrastructure management.
- Stay up to date with the latest Azure, Oracle, and Google cloud technologies, trends, and best practices, and recommend improvements to enhance system performance and security.
- Work closely with cross-functional teams, including developers, network engineers, and security analysts, to ensure seamless integration and operation of Azure and Google services.
- Provide Level 3 support for Cloud, Windows, and Linux workloads, which require detailed review and analysis backed by a structured thinking process.
- Assist in the assessment and selection of suitable IT technology solutions to meet all or parts of specified requirements.
- Ensure that appropriate performance and diagnostic tools are used to test the hardware and/or software and quantify and qualify changes made.
- Ensure quality in internal and external client-oriented documentation.
- Develop Technical standards and maintain a repository for deliverables, methodologies, and deployment documents.
- Remediate issues flagged by Azure and Google cloud platform consoles.
- Implement Azure Policy, Google Organization Policy, policy-as-code, and other preventive governance controls.
- Implement and maintain Microsoft Defender for Cloud, Google Security Command Center, and associated security services.
- Configure encryption, Azure Key Vault, Google Cloud KMS, certificate management, and secrets-management services.
- Maintain Grafana dashboards/alerts and Prometheus monitoring across all three clouds; manage log pipelines via Sentinel integration and App Insights.
- Operate API management, Databases, and integration platforms at control plane, including Day-2 operations.
- Implement AI and Cloud resources following well-architected framework recommendations.
- Provision, Operate, and Manage Kubernetes (Azure AKS, Google GKE, Oracle OKE) and Redhat Openshift clusters.
Qualifications
- At least 10 years related IT experience with a minimum of 5 years in Cloud environments.
- Proven experience as an Azure, Oracle, or Google Platform Engineer or similar role, with a strong focus on deploying and managing Azure/GCP/Oracle IaaS and PaaS infrastructure with an emphasis on Kubernetes workloads.
- Experience in working in an environment to manage cloud platform operations at scale.
- Experience in working in a senior technical support capacity (L3).
- Effective communication, facilitation, and influencing skills - ability to present ideas clearly and concisely.
- Knowledge and experience implementing Microsoft infrastructure technologies with best practices.
- Solid understanding of networking concepts, including VPN, DNS, load balancers, and firewalls.
- Solid understanding of Kubernetes and Red Hat Open Shift.
- Ability to write scripts in PowerShell and a good understanding of automation in the cloud.
- Experience with infrastructure-as-code (IaC) tools such as ARM templates or Terraform.
- IT Infrastructure deployment experience including troubleshooting, design, and implementation.
- Experience on transformation projects and successful transitions to implementation support teams.
- Advantageous to have worked with Azure Virtual Desktop (AVD) implementations and management.
