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About the Role This position involves enhancing the reliability and performance of our platforms as a Senior Site Reliability Engineer (SRE). You will lead key reliability projects, improve observability, and respond to complex production incidents while maintaining our commitment to providing end-to-end AI solutions in the energy sector. Responsibilities - Maintain and evolve monitoring, alerting, and incident response systems. - Proactively find and fix performance bottlenecks and failure points. - Contribute to infrastructure automation and deployment pipelines. - Drive SLO/SLI adoption in collaboration with engineering teams. - Lead root cause analysis and build preventive solutions. - Mentor junior engineers and help scale operational excellence. - Analyze service performance, identify bottlenecks, and provide measurable improvement plans. - Maintain the environment’s health by continuously monitoring technical and business metrics, configuring alerts for potential issues, and proactively addressing risks to prevent disruption. - Deploy application updates with minimal disruption to services. - Identify, evaluate, and conduct proof-of-concepts for new technologies. - Contribute to the knowledge base. - Review and modify CI/CD principles and service maturity iteratively, striving for continuous improvement. - Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments. Qualifications Requirements: - Bachelor’s Degree in Business Analytics, Data Science, Computer Science, Engineering, or a related field. - Master’s Degree is preferred. Experience: - 5+ years in an SRE/DevOps/Sysadmin/Platform Engineer role. - 5+ years of experience in managing Kubernetes clusters. - 5+ years of experience in configuring and using monitoring/observability platforms. - Familiarity with at least one type of database. Skills - Solid experience with containerized environments (Docker, Kubernetes). - Hands-on with CI/CD pipelines and automation tools. - Proficiency in scripting languages (Python, Bash). - Strong grasp of observability tools (Prometheus, Grafana, ELK, Sentry). - Good knowledge of cloud platforms (Huawei Cloud, Azure preferred). Mandatory Skills: - Strong background in Linux/Unix Administration. - Solid hands-on experience deploying and operating Kubernetes or OpenShift clusters. - Experience configuring and maintaining monitoring and observability solutions. - Ability to troubleshoot and resolve complex production issues efficiently, including performing root cause analysis and restoring services quickly during high-pressure incidents or critical outages. - Experience in backing up and restoring various systems. - Working together with project managers and solution architects while serving as subject matter experts. - Implementing basic network security (e.g., configuring VPCs, firewalls/security groups, etc.). - Understand the dependencies of various GPU cards, and upgrade container images as needed to ensure compatibility. - Deploy and operate products provided by third-party providers. - Creating releases together with the development team and deploying release packages to all required environments. Bonus Skills: - Good understanding of typical system architecture and interaction between its components. - Experience automating tasks using infrastructure-as-code tools, e.g., Ansible, Terraform. - Thorough understanding of a company's systems, including auxiliary components like caching systems (e.g., Redis, Memcached) and message queues (e.g., RabbitMQ, Kafka). - Good understanding of databases, e.g., Postgres, Elasticsearch, Clickhouse. - Basic scripting. - Working knowledge of OAuth 2.0, OpenID/OpenID-Connect, SAML 2.0, Kerberos, LDAP. What Working at the company Offers - Culture: Encouraging initiative in a fast-paced and varied environment, surrounded by talented peers from around the world who are similarly attracted to applying their skills to solve transformational challenges. - Career: Join a team where your contributions are recognized and rewarded while being supported to operate at your peak performance. - Rewards: An attractive remuneration package that includes healthcare, education support for dependents, leave benefits, and more.
