At the company, we help industries outrun - leaner and cleaner. Progress is an expectation - for you, your team, and the world. As a global market leader, we provide you with what you need to make it happen. In this role, you will execute service work of medium to high complexity following work instructions and the company guidelines for Distributed Control Systems / Safety Systems / Substation Automation Systems, specifically with expertise in the company 800xA with AC 800M, the company Infi90/S+, and/or other the company Control Systems. Each day, you will deliver excellent customer service and work with customers to identify opportunities to improve system and operational performance.
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Work Model: Onsite/hybrid
Key Responsibilities:
- Plan and execute service work to meet customer orders and expectations, ensuring customer satisfaction and retention.
- Perform complex field service tasks, resolve high-level technical issues, and provide recommendations within your area of expertise.
- Manage site work for larger projects, including coaching technicians and supervising complex site activities.
- Identify improvement needs and potential solutions and drive improvement actions within your area of responsibility.
- Seek new service business opportunities in close cooperation with customers and other the company teams.
Qualifications:
- Hands-on and extensive field services experience in the automation industry is a must.
- Highly skilled in the company 800xA with AC800M/Symphony Plus (S+) systems; experience with ICSS and/or PMS/SCMS automation systems in the Oil & Gas and Power & Water market.
- Over 5 years of experience in the automation field, working with the company control systems.
- Proficient in industrial communication protocols such as IEC 61850, Modbus, Profibus, OPC, IEC 101, IEC 104.
- Strong knowledge of the company 800xA with AC 800M/Symphony Plus, industrial networking, and cybersecurity solutions for control systems.
- Degree in Engineering with expertise in automation systems and process applications.
- Proficient in English; strong communication skills are essential.
What’s in it for you?
Join a team where your ideas and energy make a real impact. You’ll have the opportunity to grow your skills, shape your career path, and tackle challenges that matter in an environment that fosters innovation and progress.
