About the Role
This position is focused on enhancing HR systems and digital solutions through process optimization, managing system improvements, and collaborating with various stakeholders to deliver efficient, compliant, and user-centric services. The role is integral to supporting business objectives by maintaining HR systems and ensuring that they align with organizational needs.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Accountability Areas
HR Systems & Applications Support:
- Support and maintain HR systems.
- Coordinate with IT and vendors on system enhancements and issue resolution.
- Ensure system configuration aligns with HR policies and business needs.
HR Business Process Improvement:
- Analyze and improve HR processes including recruitment, onboarding, performance management, payroll, leave, and employee lifecycle.
- Develop standardized HR workflows and automate manual activities.
- Identify process gaps and recommend improvements.
Requirements Management:
- Gather business requirements from HR stakeholders.
- Translate requirements into functional specifications for IT.
- Support solution design and implementation.
Testing & Quality Assurance:
- Plan and execute User Acceptance Testing (UAT) for HR system enhancements.
- Validate system changes before production deployment.
- Ensure quality and compliance with HR policies.
Process Documentation:
- Develop HR SOPs, policies, workflows, user guides, and process maps.
- Maintain HR process documentation and governance.
Change Management:
- Coordinate HR system changes and Requests for Change (RFCs).
- Support digital HR initiatives and system rollouts.
Training & User Support:
- Conduct training sessions for HR users.
- Provide functional support and troubleshoot HR system issues.
Role Accountability
HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job.
Delivery:
- Perform planned activities to meet operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide periodic reports detailing deviations and execution of planned tasks.
Problem-Solving:
- Resolve related problems and escalate complex operational issues as needed.
Quality:
- Ensure quality requirements to develop effective quality control processes, including specifications for products or processes.
Business Process Improvements:
- Coordinate well-defined written systems, policies, and procedures and seek automation opportunities wherever possible.
Compliance:
- Comply with relevant policies, procedures, and work instructions.
Health, Safety, and Environment:
- Ensure compliance with safety, quality, and environmental management procedures and controls to guarantee safety and legislative compliance while delivering high-quality products/services.
Academic Qualification
- Bachelor Degree in Systems Analysis & Engineering or a relevant field.
Work Experience
Technical / Functional Competencies
- Applications Development Standards and Procedures
- Applications Knowledge
- Applications System Analysis
- Applications System Design
- Applications Systems Architecture
- Desktop Applications Knowledge
- Desktop Distributed Applications Development
- Joint Applications Development
- Web Applications Programming
