About the Role
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The Senior HRSD Solution Architect is a senior technology leadership position that plays a crucial role in defining, designing, and governing end-to-end Human Resources Service Delivery (HRSD) solutions for the organization. This role focuses on leading the architecture and technical direction of HRSD platforms to ensure alignment with HR business objectives while adhering to enterprise standards regarding scalability, security, performance, integration, and maintainability.
The architect will collaborate closely with HR leadership, HR process owners, Business Analysts, Enterprise Architects, Technical Leads, Developers, Integration Teams, Security Teams, Data Teams, and external implementation partners to transform business requirements into sustainable technology solutions. This position is essential for establishing a target HRSD architecture, defining solution patterns, evaluating technology options, designing integrations with enterprise HR and corporate systems, and optimizing implementations that leverage platform capabilities.
Role Purpose
The primary purpose of this role is to design and govern secure, scalable, integrated, and user-centric HRSD solutions that modernize HR service delivery, enhance employee experience, increase operational efficiency, and support the long-term HR technology strategy of the organization.
Scope of the Role
The Senior HRSD Solution Architect will:
- Own the end-to-end technical architecture for HRSD initiatives and major enhancements.
- Define the current-state, target-state, and transition architecture for HR service delivery.
- Ensure alignment between HR business strategy, HR processes, enterprise architecture, and technology solutions.
- Lead architecture decisions for ServiceNow HRSD and related HR technology platforms.
- Define integration strategies between HRSD, HRIS, payroll, identity management, enterprise applications, and third-party systems.
- Establish technical standards, reusable architecture patterns, and governance principles.
- Ensure solutions are secure, scalable, highly available, upgradeable, and aligned with enterprise technology standards.
- Provide technical leadership and architectural guidance to project and delivery teams.
- Review and approve solution designs, integrations, configurations, and technical implementations.
- Identify opportunities for automation, self-service, AI, and digital transformation within HR service delivery.
- Ensure that HRSD solutions minimize unnecessary customization and maximize the use of standard platform capabilities.
- Support strategic technology planning, platform roadmaps, and continuous improvement initiatives.
