Senior Insights & Analytics Lead

Careem is building the Everything App for the greater Middle East, dedicated to simplifying and improving the lives of people while fostering an inspiring organization. Since 2012, Careem has created earnings for over 2.5 million Captains, served over 70 million customers, and operates in over 70 cities across 10 countries, from Morocco to Pakistan.

The Central grocery team’s mission is to monitor, track, and improve the performance of partners while enhancing the app experience for customers. In this role, you will collaborate with partner, commercial, product, and operations teams across the region, utilizing modern analysis and visualization tools to address day-to-day challenges.

Work Conditions: Full-time; 4 days a week in office & 1 day from home; ability to work remotely from any country for 30 days a year; unlimited vacation days per year.

Responsibilities:

• Drive business growth through product funnel enhancements.
• Identify growth opportunities using data, analytics, and other tools.
• Design experiments to test interventions driving growth.
• Document and maintain system processes.
• Build a strong feedback loop on product features with the product team.
• Collaborate closely with commercial teams to scale product features.
• Convert complex data and findings into actionable insights.
• Define key metrics for business units and discover untapped business improvement areas.

Qualifications:

• 3-5 years of relevant experience.
• Strong communication and organizational skills.
• Detail-oriented with high accuracy in execution.
• Experience in food industry/product operations preferred.
• Proficient in MS Excel, SQL, and Python.
• Familiarity with visualization tools such as Tableau or Power BI.
• Previous experience in a high-growth environment or tech startup.
• Experience working with large datasets and cross-functional collaboration.