About the Role
We are seeking a detail-oriented and analytical Senior IT Engineer to join our organization in Kuwait City, Kuwait. In this role, you will be responsible for managing, maintaining, and optimizing the IT infrastructure that supports port and terminal operations. You will lead technical initiatives, mentor junior IT staff, and ensure the reliability and security of critical systems that are essential to our operations. This is an excellent opportunity for an experienced IT professional to make a significant impact in a dynamic maritime environment.
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Responsibilities
- Design, implement, and maintain port and terminal IT infrastructure, including servers, networks, and communication systems
- Manage and optimize database systems that support port operations and logistics management
- Develop and execute IT security protocols and ensure compliance with industry standards and regulations
- Troubleshoot complex technical issues and provide timely resolutions to minimize operational downtime
- Lead IT projects from planning through implementation, ensuring efficient delivery and resource management
- Mentor and supervise junior IT engineers and technical staff, providing guidance and performance feedback
- Collaborate with port operations teams to understand business requirements and translate them into technical solutions
- Monitor system performance, capacity, and security; implement improvements and upgrades as needed
- Create and maintain comprehensive technical documentation and standard operating procedures
- Manage relationships with IT vendors and service providers to ensure quality support and cost-effectiveness
- Stay current with emerging technologies and industry best practices relevant to port and terminal operations
Qualifications
- 7+ years of IT infrastructure management experience, with at least 3 years in a senior or leadership capacity
- Proven expertise in network administration, system administration, and server management
- Strong knowledge of port and terminal operations systems or similar logistics-focused IT environments
- Experience with IT security frameworks, compliance standards, and risk management
- Proficiency in database administration and optimization
- Demonstrated ability to troubleshoot complex technical problems and implement effective solutions
- Experience with IT project management methodologies and tools
- Strong leadership and mentoring skills with the ability to manage and develop technical teams
- Excellent analytical and problem-solving abilities with strong attention to detail
- Proficiency in scripting and automation tools (preferred)
- Experience with cloud infrastructure and containerization technologies (preferred)
- Knowledge of IT Service Management (ITSM) frameworks (preferred)
- Familiarity with maritime industry operations and port management systems (preferred)
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
- Ability to work independently and as part of a collaborative team in a fast-paced environment
Business Line: Transportation
Type of contract: Permanent contract
Service Line: Structures
Region: Middle East and South Asia
Job Family: Site supervision
