Help AG is looking for a Senior IT Engineer (SolarWinds Platform) with robust experience in managing hybrid environments comprising Linux, Windows, virtualization, and backup systems. The role will be responsible for end-to-end infrastructure monitoring, server management, and supporting high-availability enterprise systems using tools like SolarWinds, Hyper-V, and Commvault.
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Responsibilities:
- Manage infrastructure visibility using SolarWinds to monitor performance, uptime, and capacity.
- Administer and support Linux servers, including automation through Bash/Python scripting.
- Manage Microsoft Windows Servers, Active Directory, and Group Policy.
- Administer Microsoft Hyper-V environments for virtualization and VM lifecycle.
- Manage Dell physical servers and enterprise storage systems.
- Operate and maintain Commvault for VM backup and restore procedures.
- Perform regular system upgrades, patching, and maintain detailed documentation.
- Provide timely support for infrastructure-related incidents and service requests.
- Ensure high availability, performance, and security across critical IT systems.
Qualifications and Skills:
- 5+ years of experience in IT infrastructure engineering roles.
- Proficient in Linux system administration and scripting.
- Solid experience with Microsoft Windows Server, Active Directory, and Hyper-V.
- Familiarity with SolarWinds for infrastructure monitoring and performance tracking.
- Experience managing Dell server/storage platforms and using Commvault for backup/restore.
- Good understanding of backup, disaster recovery (DR), and infrastructure best practices.
- Industry certifications such as RHCSA, MCSE, VMware, etc., are a plus.
Benefits:
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaign activities throughout the year.
- Excellent learning and development opportunities.
- Inclusive and diverse working environment.
- Flexible/Hybrid working environment.
- Annual flight tickets to home country.
- Open door policy.
Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions:
On-site, Full-time
Language Requirements:
Proficient in English (additional languages are a plus).
