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Senior IT Support Specialist

Unlock employer Riyadh, Saudi Arabia Posted: 30 Jun 2026

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Financial

Estimate: $30k - $45k*
Zero income tax location

Accessibility

Office Only
Visa Provided

Requirements

Experience: Senior
Arabic: Professional

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Position

The Senior IT Support Specialist is responsible for ensuring seamless IT operations across all company sites by delivering high-quality technical support and resolving complex issues. The role supervises the IT support team, coordinates with business and operational functions, and implements ITIL-based processes to maintain service continuity, enabling smooth and efficient business operations in a fast-paced retail and warehouse environment.

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Location
Riyadh, Saudi Arabia

Requirements

4+ years of experience in IT or technical support roles.
Strong troubleshooting skills for hardware, software, and operating systems.
Solid experience with ITIL processes, incident management, and helpdesk operations.
Experience supporting retail, warehouse, or logistics environments.
Bachelor’s degree in IT, Computer Science, or a related field.
ITIL Certification (required).
MS 365, Google Workspace, and Azure Fundamentals (AZ-900) knowledge.

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