About the Job:
The company is a leading provider of open-source software and operating systems for global enterprise and technology markets. We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at the company, including administration, configuration, automation, and integration responsibilities. The aim is to enable the company engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and facilitate data-driven decisions.
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The role is part of the Commercial Systems team, which integrates business systems used at the company to ensure reliable data flows and automate business processes across the company. Responsibilities include designing processes and automation within Jira, implementing integrations, creating analytical dashboards, and collaborating with global teams.
Key Responsibilities:
- Manage Atlassian Jira Cloud at the company.
- Design, document, and implement processes and automation in Jira.
- Create integrations between Jira and the data warehouse.
- Develop analytical dashboards to empower stakeholders in making data-driven decisions.
- Produce learning resources that scale.
- Collaborate with engineering, operations, and support teams on a global scale.
- Take ownership of critical escalations and ensure timely resolution.
Requirements:
- Exceptional academic track record from both high school and university.
- Experience with Atlassian Jira and its ecosystem as an administrator.
- Understanding of common Jira usage patterns for various technical and non-technical departments.
- Experience as a software developer in Python.
- Professional written and spoken English.
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Ability to collaborate remotely with diverse team members and stakeholders.
Nice-to-Have Skills:
- Experience in process architecture.
- Knowledge of complex cross-project automation.
Compensation and Benefits:
The company offers a competitive compensation package that includes a performance-driven annual bonus. Benefits include a distributed work environment, a personal learning and development budget, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, an Employee Assistance Program, travel opportunities, and additional perks for company events.
Location: Jiddah, Makkah, Saudi Arabia (Remote)
Work Conditions: Full-time, can be held anywhere in EMEA time zones. The role entails the ability to travel internationally twice a year for company events lasting up to two weeks.
The company is an equal opportunity employer, fostering a workplace free from discrimination and valuing diversity in experience, perspectives, and backgrounds.
