Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is extensively used in breakthrough enterprise initiatives including public cloud, data science, AI, engineering innovation, and IoT. As a pioneer of global distributed collaboration with over 1200 colleagues in more than 80 countries, we prioritize effective teamwork through periodic in-person meetings held in various exciting locations.
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We are looking for a Jira Software Engineer to manage the Atlassian stack at Canonical, focusing on administration, configuration, automation, and integration. You will be part of the Commercial Systems team, responsible for integrating business systems to ensure reliable data flows and automated processes across the organization. You will use technologies such as Python, Go, and various open-source tools to enhance operational efficiency and support data-driven decision-making.
Responsibilities:
- Manage the entire Atlassian Cloud ecosystem at Canonical.
- Design, document, and implement processes and automation in Jira.
- Design, document, and implement integrations between Jira and the data warehouse.
- Create analytical dashboards for stakeholders to support data-driven decisions.
- Develop scalable learning resources.
- Collaborate with engineering, operations, and support teams globally.
- Take ownership of critical escalations and resolve them promptly.
Requirements:
- Exceptional academic track record from high school and university.
- Experience with Atlassian Jira and its ecosystem as an administrator.
- Understanding of common Jira usage patterns across technical and non-technical departments.
- Experience as a software developer in Python.
- Professional written and spoken English.
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Ability to collaborate remotely with a diverse team and remain organized in a fully remote environment.
- Willingness to travel internationally twice a year for company events up to two weeks long.
Nice-to-Have Skills:
- Perspective on process architecture.
- Experience with complex cross-project automation.
Work Conditions:
- This position is fully remote and can be held anywhere in EMEA time zones.
- Opportunity for international travel for team events (twice a year).
Compensation and Benefits:
- Competitive salary with an annual review based on performance.
- Performance-driven annual bonus or commission.
- Personal learning and development budget of USD 2,000 per year.
- Annual holiday leave, maternity and paternity leave.
- Employee Assistance Program.
- Opportunities to travel and meet colleagues in new locations.
Equal Opportunity Employer:
Canonical is committed to fostering a workplace free from discrimination. We value diversity in experience, perspectives, and backgrounds, ensuring fair consideration for all applications.
