Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is known for its platform, Ubuntu, which is widely used in areas such as public cloud, data science, AI, and engineering innovation. Canonical has a decentralized workforce with over 1200 colleagues in more than 80 countries, typically holding very few office-based roles. Teams meet a few times a year in person to align on strategy and execution. The company is founder-led, profitable, and growing.
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We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical. This role requires responsibilities in administration, configuration, automation, and integration of the Atlassian ecosystem. The objective is to enable our engineering and business teams to leverage the power of Atlassian Jira effectively, allowing them to work on challenging assignments and facilitate data-driven decisions.
The role will be part of the Commercial Systems team which integrates critical business systems at Canonical, ensuring reliable data flows and automating business processes across the company. The team works with popular SaaS solutions, including Jira, Salesforce, and others, utilizing technologies like Python and Go, alongside open-source tools.
Key Responsibilities:
- Manage the entire Atlassian Cloud ecosystem at Canonical.
- Design, document, and implement processes and automation in Jira.
- Create integrations between Jira and the data warehouse.
- Develop analytical dashboards to support data-driven decisions.
- Produce scalable learning resources.
- Collaborate globally with engineering, operations, and support teams.
- Address critical escalations in a timely manner.
Requirements:
- Exceptional academic background.
- Experience in Atlassian Jira as an administrator.
- Understanding of common Jira usage patterns across various departments.
- Software development experience in Python.
- Proficiency in professional written and spoken English.
- Strong interpersonal skills and ability to work effectively in a remote environment.
- Willingness to travel internationally twice a year for company events.
Nice-to-Have Skills:
- Experience with process architecture.
- Familiarity with complex cross-project automation.
Language Requirements:
- Professional written and spoken English is essential.
What We Offer:
- Compensation that reflects geographical location, experience, and performance, reviewed annually.
- Performance-driven annual bonus.
- Distributed work environment with in-person team sprints twice a year.
- Personal learning and development budget.
- Annual holiday leave and maternity/paternity leave.
- Employee Assistance Program.
Canonical is proud to be an equal opportunity employer, fostering a diverse workplace free from discrimination, and we welcome applications from all backgrounds.
