Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets, known for its widely used platform, Ubuntu. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries. Canonical is founder-led, profitable, and growing.
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We are hiring a Senior Jira Software Engineer to manage the Atlassian stack at Canonical, focusing on administration, configuration, automation, and integration responsibilities. The role will enable engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and support data-driven decision-making.
The successful candidate will work within the Commercial Systems team to integrate business systems across Canonical, ensuring reliable data flows and automating business processes. This role will involve managing the Atlassian Cloud ecosystem, designing and implementing processes and automation in Jira, and creating analytical dashboards for stakeholders.
Responsibilities:
- Manage the entire Atlassian Cloud ecosystem at Canonical.
- Design, document, and implement processes and automation in Jira.
- Design, document, and implement integrations between Jira and the data warehouse.
- Create analytical dashboards to enable stakeholders to make data-driven decisions.
- Create learning resources that scale.
- Collaborate with engineering, operations, and support teams globally.
- Take ownership of critical escalations and resolve them in a timely manner.
Qualifications:
- Exceptional academic track record from both high school and university.
- Experience with Atlassian Jira and its ecosystem as an administrator.
- Understanding of common Jira usage patterns for various technical and non-technical departments.
- Experience as a software developer in Python.
- Professional written and spoken English.
- Excellent interpersonal skills, curiosity, flexibility, and accountability.
- Ability to collaborate remotely and remain highly motivated and organized in a fully remote environment.
- Ability to travel internationally twice a year for company events up to two weeks long.
Nice-to-Have Skills:
- Perspective on process architecture.
- Experience with complex cross-project automation.
What We Offer:
- Competitive compensation with annual reviews.
- Performance-driven annual bonus or commission.
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Recognition rewards.
- Annual holiday leave and maternity/paternity leave.
- Employee Assistance Program.
- Opportunities to travel to new locations to meet colleagues.
Canonical is an equal opportunity employer, committed to diversity and fostering a workplace free from discrimination.
