Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in significant enterprise initiatives including public cloud, data science, AI, engineering innovation, and IoT. We serve top public cloud providers and industry leaders across various sectors.
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We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical, including administration, configuration, automation, and integration responsibilities. The role is in the Commercial Systems team that integrates business systems at Canonical to ensure reliable data flows and automate business processes. We utilize Python and Go alongside open source tools like Airbyte and Temporal to help teams make data-driven decisions and increase operational efficiency.
Location: Jiddah, Makkah, Saudi Arabia (Remote)
Job Type: Full-time
Responsibilities:
- Manage the entire Atlassian Cloud ecosystem at Canonical
- Design, document, and implement processes and automation in Jira
- Create integrations between Jira and the data warehouse
- Develop analytical dashboards for stakeholders
- Create scalable learning resources
- Collaborate with engineering, operations, and support teams globally
- Take ownership of critical escalations and resolve them promptly
Requirements:
- Exceptional academic track record from high school and university
- Experience with Atlassian Jira as an administrator
- Understanding of common Jira usage patterns across departments
- Experience as a software developer in Python
- Professional written and spoken English
- Excellent interpersonal skills and accountability
- Ability to collaborate remotely and stay organized
- Willingness to travel internationally twice a year for company events
Nice-to-Have Skills:
- Perspective on process architecture
- Experience with complex cross-project automation
Work Conditions:
- Distributed work environment with occasional in-person team sprints (twice yearly)
- International travel for company events (up to two weeks long)
What We Offer:
- Competitive compensation with performance-driven bonuses
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Generous leave policies
- Employee Assistance Program
- Opportunities to travel and meet colleagues
Equal Opportunity Employer:
Canonical is committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and identities.
