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Senior L2 / Application Support Engineer (Java / .NET)

Unlock employer Riyadh, Saudi Arabia Posted: 03 Oct 2025

Financial

  • Estimate: $40k - $55k*
  • Zero income tax location

Accessibility

  • Office Only
  • No Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

We’re looking for experienced L2 / Application Support Engineers to join a global team supporting enterprise applications built on Java, .NET, and integration platforms. If you have a strong background in application support, enjoy solving complex technical issues, and want to grow in an international environment - this role is for you.

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Location: Riyadh, Saudi Arabia (On-site)

Work Conditions: Full-time, On-site

Responsibilities:

  • Handle L2 incidents, requests, and escalations from L1.
  • Troubleshoot and resolve application and integration issues.
  • Perform root cause analysis and ensure timely resolution.
  • Collaborate with L3 development, QA, and infrastructure teams.
  • Support deployment, patching, and configuration activities.
  • Maintain documentation, knowledge base, and standard procedures.

Qualifications:

  • 3+ years’ experience in L2 / Application Support.
  • Strong troubleshooting, analytical, and communication skills.
  • Experience in Java (Spring Boot, JSP) or .NET (ASP.NET, .NET Core).
  • Knowledge of integration tools (MQ, App Connect, API Connect).
  • Hands-on experience with ticketing tools (ServiceNow, JIRA) and ITIL processes.
  • Working knowledge of SQL, Windows/Linux environments, and web-based applications.

Nice to Have:

  • ITIL Foundation certification.
  • Experience with ELK, Splunk, AppDynamics.
  • Cloud exposure (Azure / AWS).
  • CI/CD tools (Jenkins, GitLab, Azure DevOps).

If you enjoy solving complex issues, collaborating across teams, and supporting enterprise-grade systems — we’d love to talk!

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