About the Role
In this role, you will play a crucial part in redefining how users interact with a high-consideration consumer marketplace on mobile devices through conversational AI. Your mission will be to create an entirely new interaction model that eliminates conventional search-and-filter methods, allowing users to make decisions seamlessly. You will be the bridge between advanced backend LLM capabilities and a user-friendly mobile interface, pioneering innovative conversational interaction models.
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Key Responsibilities
Your responsibilities include, but are not limited to:
- Lead the end-to-end design process, from discovery and problem definition through to prototyping, testing, iteration, and launch.
- Shape intuitive AI-powered experiences, translating sophisticated capabilities into simple, natural, and engaging customer interactions.
- Design exceptional mobile-first journeys that make it effortless for customers to explore, refine their needs, and take meaningful actions.
- Reimagine key digital experiences across search, personalization, account journeys, and new ways for customers to interact with products.
- Collaborate closely with Product, Engineering, and Data teams to solve complex problems, explore ideas, and rapidly bring high-quality experiences to life.
- Bring a strong eye for visual and interaction design, using thoughtful details, motion, and micro-interactions to create polished, distinctive experiences across mobile and web.
- Prototype, experiment, and iterate rapidly, using customer feedback, behavioral insights, and data to continuously improve the product and influence its future direction.
What You’ll Bring to the Role
Essential Requirements:
- 8+ years of product design/UX experience with a strong track record of shipping end-to-end digital products to market.
- Demonstrable experience designing shipped or rigorously prototyped conversational AI / LLM surfaces (beyond standard chat widgets or wrapper features).
- Deep mobile-first interaction craft tailored for fragmented sessions, thumb ergonomics, perceived latency, and resumability.
- Fluent understanding of LLM capabilities and trade-offs (streaming, structured output, tool use, memory, latency, and failure modes).
- Proven ability to operate comfortably without rigid briefs, executing rapid explorations, and discarding directions in a fast-changing environment.
- Must currently reside in the United Arab Emirates (UAE).
Desirable Requirements:
- Experience with live-data prototyping tools or multimodal/voice interaction design.
- Proven success in designing consumer-facing digital products, including e-commerce, marketplaces, or other high-engagement B2C platforms.
- Experience designing for the MENA market, including Arabic RTL interfaces and multilingual code-switching.
Location
- Dubai - United Arab Emirates
- Hybrid - this role requires two to three days a week at the office.
You Will Receive
- The chance to join an organization with triple-digit growth that is changing the paradigm on how software products are built.
- The opportunity to be part of an amazing, multicultural community of tech experts.
- A highly competitive compensation package.
- A flexible and hybrid working environment.
- Medical Insurance
Inclusivity Statement
This organization is committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants regardless of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic under applicable law.
If you require reasonable accommodations during the recruitment process, please let us know, and we will work with you to support your participation.
