Senior Learning Experience Specialist

The Senior Learning Experience Specialist is responsible for crafting engaging, effective, and learner-centered digital and classroom learning solutions. This role combines instructional design, facilitation, and digital learning creation, working closely with stakeholders to analyze needs, design curricula and content, deliver learning, and continuously improve based on feedback and data.

Duties and Responsibilities

• Conduct Skills-Based Needs Assessments: analyze current and future workforce skills, performance data, and learner profiles to identify capability gaps and design targeted, relevant learning experiences.
• Design curricula and educational content: structure learning journeys, modules, courses, both instructor-led/blended and fully digital.
• Create digital learning assets using authoring tools (e.g. e-learning modules, interactive multimedia, simulations, videos & AI).
• Learning Experience Management: manage and optimize the end-to-end learner journey within the LMS/LXP/AI, ensuring smooth navigation, accessibility, and engagement.
• Facilitate learning sessions (online, virtual-classroom, or in-person) where required, including guiding workshops or webinars.
• Develop assessment tools and evaluation strategies to measure learning outcomes, effectiveness, and satisfaction (assessments, projects, feedback forms, etc.).
• Integrate technology: make effective use of LinkedIn Learning, LMS/LXP/AI platforms, multimedia, interactive design elements, mobile learning, and other relevant edtech tools.
• Collaborate with subject matter experts, stakeholders, graphic designers, and other team members to ensure quality, accuracy, and alignment with business/learning goals.
• Incorporate feedback and iterate after delivery, gather learner feedback, analyze performance data, and refine content and delivery accordingly.
• Ensure accessibility, usability, and learner engagement in all learning materials.
• Stay current with learning trends, tools, methodologies, and best practices; propose and pilot AI-led learning innovations.

Qualifications

• Bachelor’s degree in Instructional Design, Learning & Development, Education Technology, Human Resources, or related field (master’s preferred).
• Technical Certifications relevant to L&D (e.g., CIPD, APTD, or CPTD).
• Certification in instructional design, e-learning development, or learning technologies (e.g., APTD, or CPTD).

Experience

• Minimum of 3 years’ experience in instructional design, learning experience development, and facilitation.
• Hands-on experience with AI-driven learning, including instructional design, facilitation, content development, and reporting insights is highly advantageous and desired.

Key Skills

• Instructional design: writing objectives, structuring modules, and selecting effective pedagogies.
• Facilitation: leading workshops, webinars, and engaging diverse learners.
• Learner-centered approach: addressing different learning styles, cultures, and accessibility needs.
• Digital content creation: e-learning, AI tools, video, multimedia, and storytelling.
• Visual and creative design: layout, flow, scenario/simulation design, and innovative content presentation.
• LMS / LXP management: delivering and tracking digital learning content.
• Assessment & analytics: designing evaluations, analyzing feedback, and closing learning gaps.
• Communication & collaboration: clear writing, simplifying concepts, stakeholder engagement, and teamwork.
• Project management: planning, managing timelines and resources, coordinating teams.
• Technology adaptability: leveraging emerging tools and platforms for learning.