About the Role:
The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances through expert advice and a full suite of specialist products and services in both conventional and Shari’ah compliant banking. We are committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Business Banking team to work alongside passionate colleagues who share a vision to redefine excellence in UAE banking.
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Role Overview:
The position involves managing and enhancing the Business Banking risk and control framework across Retail Banking by providing governance, oversight, and control management over Business Banking portfolios, products, processes, and regulatory obligations. The aim is to support sustainable portfolio growth, informed decision-making, and alignment with the Bank's risk appetite.
Key Responsibilities:
- Manage and enhance the Business Banking risk and control framework to ensure operational, regulatory, conduct, financial crime, and portfolio risks are identified, assessed, monitored, and managed within the Bank's approved risk appetite while supporting sustainable portfolio growth and customer outcomes.
- Provide leadership and oversight for risk governance activities, challenge material control weaknesses and risk exposures, and support management in strengthening the control environment and maintaining appropriate risk discipline.
- Manage first-line risk governance activities across Business Banking portfolios, products, channels, and processes to ensure policies, controls, and governance requirements are consistently applied and risk exposures remain within approved parameters.
- Monitor portfolio quality, emerging risks, policy exceptions, and control performance indicators and provide recommendations to management to support informed business decisions and sound risk management practices.
- Oversee the review and enhancement of preventive, detective, and corrective controls to ensure key risks are appropriately mitigated and control effectiveness is demonstrated through assurance activities.
- Manage control testing programmes, thematic reviews, and control assessments to identify weaknesses, support remediation, and improve control maturity across the business.
- Manage regulatory, compliance, and financial crime risk activities to support compliance with applicable laws, regulations, internal policies, and governance requirements.
- Review significant compliance concerns, regulatory findings, and financial crime issues, ensuring corrective actions are implemented and progress is reported through appropriate governance channels.
- Oversee Risk and Control Self-Assessment activities, risk inventories, and Key Risk Indicators to ensure material risks are identified, assessed, and monitored, and that mitigation plans are implemented where required.
- Review assessment outcomes, challenge risk ratings and control effectiveness, and support management in addressing key risk exposures through appropriate governance and action plans.
- Manage the risk governance framework by reviewing portfolio trends, risk appetite metrics, policy exceptions, and control performance indicators to support sound portfolio quality and risk-based decision making.
- Provide oversight and challenge on emerging risks, concentration exposures, and governance outcomes to ensure material issues are identified, escalated, and managed within approved risk parameters.
- Manage the monitoring and reporting of Business Banking risk exposures, portfolio quality indicators, control effectiveness measures, and governance outcomes to provide management with meaningful insight into emerging risks, control gaps, and areas requiring intervention.
- Oversee the resolution of operational risk events, audit observations, regulatory findings, and control deficiencies by reviewing remediation progress, challenging corrective actions, and supporting continuous enhancement of the Business Banking control environment.
- Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget to ensure that areas of unsatisfactory performance are identified promptly, rectified, and potential performance improvement opportunities are capitalized upon.
Ideal Candidate Experience:
- At least 7 years of experience in Business Banking, Commercial Banking, Risk Management, Operational Risk, Business Controls, Audit, or Compliance within Banking or Financial Services environments.
- Bachelor’s Degree in Finance, Banking, Business Administration, Accounting, Risk Management, Economics, or a related discipline.
- Knowledge of Business Banking Products and Portfolio Management.
- Familiarity with Risk and Control Frameworks.
- Expert in Operational Risk Management and Risk and Control Self-Assessment.
- Knowledgeable about Regulatory Compliance and Financial Crime Risk Management.
- Proficient in Credit Risk and Portfolio Analytics.
- Experienced in Risk Reporting and Management Information Systems.
- Strong Stakeholder Management and People Leadership skills.
