The Senior Manager – Business Solutions & Digital Transformation is tasked with leading the delivery and evolution of enterprise business applications and digital solutions that align with the company's strategic, investment, and operational goals. This role serves as a bridge between business and technology, ensuring business requirements are transformed into scalable, secure, and digitally-enabled solutions. Operating within a sovereign wealth fund environment, the position focuses on driving digital transformation, application modernization, automation, and AI-enablement, while ensuring strong governance, integration, and long-term sustainability of technology platforms.
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Strategic Responsibilities
- Define and execute the Business Solutions and Digital Transformation strategy aligned with organizational priorities and the enterprise technology roadmap.
- Lead digital transformation initiatives that modernize platforms, digitize processes, and enhance user experience across investment and corporate functions.
- Identify opportunities for automation, workflow optimization, and AI-enabled enhancements that deliver measurable business value.
- Oversee the enterprise application portfolio, ensuring solutions are integrated, scalable, secure, and fit for purpose.
- Ensure strict governance over solution design, delivery, and lifecycle management in compliance with architecture and security standards.
Core Responsibilities
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Business Solutions & Application Delivery
- Oversee delivery, enhancement, and support of enterprise business applications (e.g., ERP, Investment systems, workflow platforms).
- Lead business process design and re-engineering initiatives, including the creation of process maps, mind maps, and solution blueprints that convert business needs into actionable system designs.
- Collaborate with architecture, infrastructure, data, and cybersecurity teams to translate business requirements into solution designs.
- Modernize legacy systems through cloud adoption, platform consolidation, and digital enablement.
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Digital Transformation, Automation & AI Enablement
- Implement digital transformation initiatives that prioritize process digitization, simplification & automation, supported by precise process models and future-state designs.
- Define automation and AI use cases utilizing structured techniques such as process decomposition and value-stream mapping.
- Integrate AI-enabled capabilities (e.g., intelligent automation, decision support) within business solutions while ensuring governance controls.
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Stakeholder & Demand Management
- Serve as the primary technology liaison for business units, overseeing demand intake, prioritization, and delivery.
- Conduct requirements workshops and solution design thinking sessions, maintaining clear communication regarding scope, timelines, and outcomes.
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Governance, Risk & Vendor Management
- Ensure compliance of all solutions with IT governance, architecture standards, cybersecurity policies, and data governance requirements.
- Manage relationships with application vendors and digital solution providers, overseeing SLAs and delivery performance.
- Assist with audits, risk assessments, and compliance reviews related to business systems and digital platforms.
People & Capability Responsibilities
- Lead and develop the Business Solutions team, enhancing delivery and digital transformation capabilities.
- Foster modern delivery practices, continuous improvement, and a customer-centric mindset.
Requirements
Education & Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, Business Information Systems, or a related field.
- A Master’s degree or professional certifications (e.g., PMP, ITIL, TOGAF) are preferred.
Experience Requirements
- 12–15 years of experience in IT or digital solution delivery.
- Minimum of 5 years in a senior leadership role managing enterprise applications or digital transformation initiatives.
- Experience in financial services, investment organizations, or sovereign wealth funds is strongly preferred.
- Proven history in delivering complex, enterprise-wide technology and digital transformation programs.
Technical Expertise / Skills / Knowledge
- Extensive knowledge of enterprise applications, digital platforms, and automation technologies.
- Solid grasp of AI concepts and their application in enterprise environments.
- Familiarity with systems integration, cloud platforms, and application modernization.
- Strong stakeholder management, leadership, and communication abilities.
- Capability to translate business strategy into effective digital and technology solutions.
- Working knowledge of application architectures and integrations, including programming and automation design concepts.
- Strong understanding of infrastructure, networking, and cloud environments.
