Senior Manager, CEMEA Marketing Services

The company is seeking a dynamic Senior Manager to help drive the transformation of CEMEA Marketing Services through Artificial Intelligence. This role will focus on the hands-on development, execution, adoption, and optimization of AI tools and processes, partnering closely with Digital Experiences & Capabilities (DXC), Technology, Legal, and Regional & Local Marketing Services Teams. The Senior Manager will play a key role in enabling operational excellence, supporting change management, and ensuring the Marketing Services team leverages AI to deliver impactful results for clients across CEMEA. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Responsibilities

• Support and manage AI initiatives for Marketing Services, including project planning, milestone tracking, and performance measurement to ensure successful delivery
• Work closely with DXC, Technology, Legal, and Marketing teams to coordinate resources and deliverables, ensuring alignment and effective implementation
• Engage Marketing Services AI Ambassadors to pilot new capabilities, gather feedback, and promote adoption across the organization
• Assist in driving the rollout and adoption of AI tools, supporting communications and training efforts tailored to Marketing Services’ needs
• Prepare and deliver regular updates, presentations, and recommendations to stakeholders, highlighting progress, impacts, risks, and opportunities
• Collaborate with Legal to ensure AI initiatives comply with regulatory and company standards around the world
• Participate in process mapping and re-engineering efforts to identify and address bottlenecks and opportunities for improvement
• Help build and execute training and change management plans to support new tools and processes
• Contribute to new strategic projects and initiatives as business needs arise