About the Role
In line with the UAE Government’s strategy to empower and develop nationals, this role offers an opportunity to join a supportive work environment at the company. The WB CDD team is dedicated to performing due diligence checks on WB clients, including corporates and FIG customers, during both onboarding and ongoing reviews. The team collaborates closely with Business Compliance, Business Segments, Tanfeeth ARC, and RMC to ensure adherence to compliance policies and internal guidelines. This role is critical in ensuring that customer data is accurately updated and properly documented.
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Job Purpose
The WB CDD Manager is responsible for reviewing the WBG population identified for periodic review, ensuring compliance with internal policies and guidelines, and handling compliance requirements and projects. Key responsibilities include:
- Ensuring adherence to compliance and internal policies.
- Assessing documentation for risk assessment and transaction monitoring of existing clients.
- Engaging with Relationship Managers and customers to provide support.
- Completing NTB, periodic, and trigger reviews within set timelines.
- Managing team productivity and identifying process improvements.
- Assisting in daily reporting, management reports, and improvement initiatives.
Job Content
CDD Review and Completion
- Review customer onboarding, periodic, and trigger reviews, ensuring policy adherence.
- Approve exceptions as necessary and escalate overdue cases promptly.
- Provide guidance on reviews related to trade finance, FI, and NBFI.
- Engage with customers to clarify and coordinate requirements.
- Assist checkers with case reviews and monitor processing times.
- Conduct quality assurance reviews as necessary.
- Maintain close engagement with Group Compliance, Tanfeeth ARC, and RMC for ongoing operations.
Engagement with Business and Compliance Teams
- Work closely with RMs and business units to ensure timely document submissions.
- Act as the primary contact for issue escalation.
- Support business units by explaining requirements and resolving challenges.
- Collaborate with compliance teams for case resolution.
Engagement with OPC ARC and RMC
- Ensure timely processing of reviewed cases in Finacle with OPC ARC.
- Suggest system improvements based on insights.
- Maintain engagement with RMC for document storage and reconciliation.
Process Ownership and Development
- Collaborate with Group Compliance for timely policy updates aligned with business needs.
- Seek system enhancements to ensure data quality management for portfolio and risk.
- Participate in CDD-related initiatives.
Team and Management Support
- Oversee control functions within the team and ensure timely management report submissions.
- Foster team engagement and improvement initiatives.
Project Management
- Manage projects from end to end by engaging stakeholders, contributing to BRD, executing UAT, and implementing solutions.
Education
- Degree education is a minimum requirement.
Experience
- A minimum of 8-10 years of banking experience including at least 4 years in CDD reviews.
- UAE experience preferred with an understanding of local corporates and structures.
Knowledge & Skills
- Strong compliance background with knowledge of CDD/KYC and regulatory requirements.
- Analytical skills with attention to detail.
- Problem-solving abilities.
- Proficient written and oral communication skills.
- Time management skills with a focus on meeting deadlines.
- Strong team management and leadership skills.
- Proficient in project management.
- Negotiation and influencing abilities.
- Familiarity with MIS tools.
- Arabic language skills are preferred.
Behavioral Competencies
- Positive attitude and teamwork spirit.
- Ownership of assigned tasks and self-starting initiative.
- Motivation and confidence.
- Commitment to continuous improvement within the team.
- Strong interpersonal skills to maintain effective relationships with stakeholders.
Benefits
Join the company, a leader in banking innovation. Enjoy a competitive rewards package, including flexible work policies that allow for remote work when possible, and professional development opportunities to accelerate your career.
