About the Job:
This role focuses on leading cross-functional engineering teams to design, develop, and support enterprise-wide IT application platforms that facilitate scalable, secure, and reusable technology capabilities across the organization, in alignment with evolving business needs in areas such as Passenger Service System (PSS), ERP, Revenue Accounting, and Integrated Operations.
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Main Objective of Role:
To establish a platform-centric delivery model that addresses the end-to-end lifecycle of enterprise platforms, ensuring alignment with enterprise architecture and responsiveness to business growth.
Key Responsibilities:
- Establishes a platform-centric delivery model focusing on the end-to-end lifecycle of enterprise platforms from requirements and design to development, testing, deployment, and support.
- Defines long-term strategy for digital platforms and develops a product roadmap, including the modernization of PSS, Customer 360, ERP, and Integrated Operations Hub.
- Collaborates with internal product teams and business stakeholders to translate needs into secure, reliable backend services, APIs, and integrations.
- Manages and leads cross-functional engineering teams to enhance and maintain the platform with a focus on integration and interoperability.
- Implements modern engineering practices such as Continuous Integration / Continuous Deployment (CI/CD), test automation, and DevSecOps.
- Establishes reusable components and service contracts to improve delivery velocity and consistency.
- Develops platform support and reliability practices, driving continuous improvement for supported platforms.
- Ensures compliance and security in alignment with enterprise policies and data protection regulations.
- Facilitates modernization initiatives including integration of legacy systems and cloud migration.
- Mentors and fosters a culture of ownership and engineering excellence within the platform engineering team.
Qualifications:
- Bachelor's Degree in Computer Science and/or Engineering (MBA preferred).
- Over 10 years of IT management and product/project delivery experience.
- Proven experience leading large IT teams for software delivery and development in the airline industry or related MNCs.
- Familiarity with emerging technologies in the airline sector.
- Experience with SAFe Agile development and PMP certification is a plus.
Competencies:
- Customer Focus
- Teamwork
- Effective Communication
- Personal Accountability & Commitment to Achieve
- Resilience & Flexibility
- Inspiring & Developing Others
- Decision Making
- Strategic Thinking
- Business Acumen
Location: Dubai, Dubai, United Arab Emirates (On-site)
Work Conditions: Full-time
Language Requirements: None specified.
