About the Role
The company is seeking a Senior Manager – Landscape Operations to lead the operation and maintenance of assigned landscapes, green spaces, and parks across the city. This is an opportunity to combine horticultural expertise with operational leadership, creating healthy, well-presented outdoor environments that are safe and ready for public use.
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What You’ll Do
- Lead landscape maintenance: Develop annual, seasonal and weekly programmes covering trees, palms, shrubs, groundcover, turf and seasonal planting, including pruning, nutrition, soil improvement, integrated pest management and replacement.
- Optimise irrigation and water use: Oversee irrigation systems within the assigned asset boundary, adapting schedules to plant demand, seasonal conditions and soil moisture. Investigate leaks and abnormal consumption, and implement approved water-efficiency measures.
- Manage contractor performance: Hold service providers accountable against contractual scopes, service-level agreements and KPIs, validating completed work, addressing non-conformance and recommending payment certification through approved processes.
- Maintain landscape quality and park readiness: Inspect planting health, asset condition and presentation, coordinate specialist tree-risk assessments, and work with cleaning, waste, security, maintenance and event teams to resolve issues affecting public use.
- Support mobilisation and handover: Contribute to design and maintainability reviews, verify asset information, irrigation drawings, maintenance manuals, training and spares, and track snags and defects before recommending operational acceptance.
- Control budgets and resources: Prepare operating budgets, resource plans and forecasts, monitor expenditure and unit costs, and coordinate teams, equipment and specialist support without compromising safety, plant health or service quality.
- Strengthen resilience and performance: Maintain contingency arrangements for irrigation failures, extreme weather, plant-health incidents and event damage. Use CAFM or approved maintenance systems to track work, report performance and inform renewal priorities.
- Develop a safe, capable team: Coach operational teams, build accountability and embed health, safety and environmental controls for activities involving the public, heat exposure, machinery, chemicals and work at height.
What You’ll Bring
- A bachelor’s degree in Horticulture, Landscape Management, Agriculture, Landscape Architecture or a related discipline.
- At least 10 years of relevant landscape, horticulture or parks operations and maintenance experience, including 5 years managing operational teams and service contracts.
- Demonstrated delivery of large-scale landscape and irrigation maintenance across parks, urban public realm, mixed-use developments or destination environments. Experience in hot, arid climates is essential.
- Experience managing outsourced services, operational budgets, plant establishment, mobilisation and asset handover.
- Strong technical knowledge of arid-climate horticulture, plant health, soils, turf, tree care, irrigation and water efficiency.
- Capabilities in maintenance planning, asset-condition assessment, contractor performance management, commercial controls and environmental risk management, supported by CAFM and reporting skills.
- Clear communication, stakeholder coordination and team leadership skills, with the ability to turn operational priorities into consistent service delivery.
