About the Role
Due to the company's new strategy, an exciting opportunity has been created for a Senior Manager in the Strategic Analytics and Insights team based in Riyadh. The senior manager will help deliver client-centric solutions in the area of consumer insight and marketing effectiveness. The purpose of this role is to accelerate top-line growth and deliver profitable results by addressing opportunities in client-facing work and assisting clients in achieving higher ROI by providing expertise on key business questions.
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Responsibilities
- Develop, implement, coordinate, and manage ad hoc, usually survey-based research services projects by understanding clients’ business needs and developing research frameworks and proposals accordingly.
- Prepare proposals that tackle the client's business objectives.
- Develop and manage client relationships.
- Brief and train field staff.
- Design questionnaires and interview/discussion guides.
- Analyze data and information.
- Develop conclusions and solid recommendations.
- Control costs/budgeting.
- Act as the main link resource to the client, developing and maintaining close relationships and communication with client decision-makers.
- Gather and accumulate useful field data, summarize, and analyze secondary data.
Qualifications
- At least 8 years of experience in a research-related field, preferably with an emphasis on retail, marketing sciences, or CRM.
- Experience in custom/ad-hoc survey-based research, especially in the area of consumer insight or brand-tracking solutions, is preferred. Experience in digital analytics is an added advantage.
- Analytical with excellent writing, presentation, and communication skills in English.
- Strong organizational, project management skills, and excellent attention to detail, with an ability to deliver results accurately and on time.
- Strong client-handling skills, with the ability to connect with clients, build relationships, and add value and insight to projects.
- Strong initiative, creative thinking, leadership, management, and interpersonal skills; self-motivated and enthusiastic.
Our Benefits
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning opportunities.
- Employee Assistance Program (EAP).
Additional Information
The company may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. The company regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations.
