About the Role
An exciting opportunity has arisen due to the company's new strategy as we seek to add a Senior Manager to our Strategic Analytics and Insights team based in Riyadh. The senior manager will aid in the delivery of client-centric solutions focusing on consumer insight and marketing effectiveness. The primary objective of this role is to accelerate top-line growth and deliver profitable results by addressing opportunities in client-facing work and enhancing our clients' return on investment (ROI) through expert insights on key business questions.
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Responsibilities
- Develop, implement, coordinate, and manage ad hoc, usually survey-based research service projects, understanding clients’ business needs and creating research frameworks and proposals accordingly.
- Prepare proposals that address clients’ business objectives.
- Develop and manage client relationships.
- Brief and train field staff.
- Design questionnaires and interview/discussion guides.
- Analyze data and information.
- Develop conclusions and strong recommendations.
- Control costs and manage budgeting.
- Serve as the main link resource to clients, developing and maintaining close relationships and communication with client decision-makers.
- Gather and summarize useful field data and analyze secondary data.
Qualifications
- A minimum of 8 years of experience in a research-related field, preferably with a focus on retail, marketing sciences, or CRM.
- Experience in custom/ad hoc survey-based research, especially in consumer insight or brand-tracking solutions, is preferred. Experience in digital analytics is an additional asset.
- Strong analytical, writing, presentation, and communication skills in English.
- Excellent organizational skills with strong project management abilities and attention to detail, ensuring accurate and timely results.
- Proven client-handling skills with the ability to connect with clients, build relationships, and provide valuable insights for projects.
- Strong initiative, creative thinking, leadership, management, and interpersonal skills; self-motivated and enthusiastic.
Our Benefits
- Flexible working environment.
- Volunteer time off.
- Access to LinkedIn Learning.
- Employee-Assistance Program (EAP).
The company may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks to streamline workflows. These tools aim to enhance efficiency and support fair and consistent evaluations based on job-related criteria. All use of AI is governed by the company's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. The company regularly reviews its AI tools to mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request a human review where permitted by law, please contact your local HR representative.
