About
The Advisors & Consulting Services division within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.
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Roles and Responsibilities
- Lead complex client engagements across a range of industries and problem statements.
- Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value.
- Own senior client relationships from mid-level to C-suite to drive commercial success.
- Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations.
- Guide the team through complex problem solving to business-focused solutions and recommendations that drive client value.
- Motivate the project delivery team to produce superior quality deliverables and create a collaborative and inclusive environment for all levels.
- Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital.
- Lead on-the-job training, coaching, and mentorship to both direct and outside team members.
Location
Dubai, United Arab Emirates
Qualifications
Basic qualifications
- Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management.
- Experience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management.
- Experience leading senior client relationships.
- Deep knowledge of business KPIs, financials, and organizational leadership.
- Ability to identify new business development opportunities and experience leading proposal development and scoping of new opportunities.
- Experience generating new knowledge or creating innovative solutions for a firm.
- Logical, structured thinking, and affinity for numerical analysis.
- Advanced Word, Excel, and PowerPoint skills.
- Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment.
- Ability to communicate effectively in English and the local office language (if applicable).
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.
- Ability to travel to client sites on a semi-regular basis.
Preferred qualifications
- Relevant industry expertise.
- MBA or master’s degree with relevant specialization (not required).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach; and
- Complete all periodic mandatory security training in accordance with Mastercard’s guidelines.
