The company powers economies and empowers people in over 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible.
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As a Senior Managing Consultant, Specialized Product Delivery (Product / Portfolio Specialist), you will drive profit and growth for card products, managing revenue, credit costs, and direct/allocated costs. This role involves strategic oversight, leadership, and collaboration to ensure the successful management and innovation of card products, aligning with consumer banking strategies. You will design and execute card product and portfolio management strategies through action plans that address card metrics such as new acquisition, activation, spend, retention, and profitability.
Key Responsibilities:
- Product Roll-out: Lead the commercialization and launch of new products, recommend pricing, and provide sales tools and training to ensure successful sales. Monitor product performance and resolve any issues post-rollout.
- Client Profit And Growth: Manage initiatives to support client profit and growth for cards, directing product management, audit, compliance, and complaints support.
- Strategic Guidance And Support: Develop strategies to generate revenue through products, ensuring alignment with overall banking value.
- Marketing And Campaign Execution: Oversee marketing campaigns to drive product growth and ensure a superior customer experience.
- Training And Knowledge Transfer: Lead training initiatives for internal stakeholders about product offerings.
- Competitive Benchmarking And Pricing: Analyze competitive products and review pricing periodically.
- Product Innovation And Development: Lead development of consumer product strategies based on market trends and customer needs.
- Internal Collaboration: Work with cross-functional teams to maximize cross-selling opportunities.
- Execution And Implementation: Oversee project delivery from initiation to benefit realization and develop strong client relationships.
Qualifications:
- Experience in delivering large, complex projects in a cross-functional, multicultural environment.
- Domain knowledge of the payments industry and hands-on program management experience.
- Strong interpersonal communication and presentation skills, with the ability to manage multiple stakeholders.
- Bachelor’s degree or equivalent qualification, with an advanced degree or MBA preferred.
- Fluent in local office language and English; Arabic is desirable.
- Proficient in Microsoft Word, Excel, and PowerPoint, with knowledge of project management tools preferred.
- Must be willing to travel.
Corporate Security Responsibility:
All activities involving access to the company's assets must comply with the company's security policies. Employees are expected to ensure the confidentiality and integrity of information and report any suspected violations.
