About the Role / About the Job
As an engineer specializing in enterprise security and data-center projects, you will design, deploy, and hand over solutions for customers across the UAE. This hands-on role involves leading end-to-end implementations of various technologies including Next-Gen Firewalls, Zero Trust, NAC, F5 application delivery, and Cisco ACI. You will also serve as the technical escalation point for the team, ensuring seamless project delivery and support.
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Duties & Responsibilities
Design and Architecture
-Gather customer requirements and produce High-Level Design (HLD) and Low-Level Design (LLD) documents for security and data-centre solutions.
-Design segmentation, firewall policy, Zero Trust access, and NAC policy models aligned with customer security standards.
-Review existing customer environments and recommend hardening, migration, and consolidation paths.
Deployment and Migration
-Lead end-to-end deployments including staging, configuration, integration, cut-over, and post-go-live support.
-Plan and execute firewall and load-balancer migrations (policy conversion, rule clean-up, rollback plans) with minimal downtime.
-Integrate security platforms with AD/LDAP, RADIUS/TACACS+, PKI, SIEM, and SOAR.
-Write and run User Acceptance Test (UAT) plans, delivering as-built documentation and knowledge transfer to customers.
Operations and Support
-Act as L3 escalation for network and security incidents; lead root-cause analysis for major incidents.
-Carry out preventive maintenance (PM) health checks, firmware upgrades, and vulnerability remediation within agreed maintenance windows.
-Meet SLA targets on assigned tickets and keep ticketing tools up to date.
Team and Customer Delivery
-Support pre-sales with solution sizing, BoQ review, SOW, and RFP technical responses.
-Present technical status to customer stakeholders and internal management.
Qualifications
Education
Minimum
-Bachelor’s degree in Computer Science, Electrical/Telecom Engineering, or IT (or equivalent experience).
-At least one of the following certifications: CCNP Security or CCNP Enterprise/Data Center; PCNSE; Fortinet NSE 7/FCSS; F5 Certified Technology Specialist (301/302/303).
Desired
-CCIE Security/Data Center/Enterprise.
-Cisco ISE or ACI specialist certification.
Experience
Minimum
-Minimum of 10 years in enterprise networking, including 5+ years delivering network security projects.
Desired
-System integrator or managed-services experience in the UAE/GCC.
-Hands-on delivery of multi-vendor firewall and F5 migrations.
Skills & Abilities
Minimum
-Next-Gen Firewall knowledge (Palo Alto, FortiGate, Cisco FTD/FMC): HA deployments, policy migration, IPS, URL filtering, SSL decryption, VPN.
-Familiarity with Fortinet Security Fabric (FortiManager, FortiAnalyzer, FortiEMS, FortiZTP, FortiSandbox, FortiADC, FortiMail).
-Experience with Zero Trust/ZTNA/SASE Technologies.
-Knowledge of Network Access Control (Cisco ISE, Aruba ClearPass, FortiNAC) and application delivery (F5 BIG-IP).
-Proficient in Cisco ACI (APIC) and data-centre fabric operations.
-Deep understanding of Layer 2/Layer 3 protocols and configurations.
-Experience with Zero-touch SD-WAN (Fortinet SD-WAN).
Desired
-Experience with security operations (SIEM, EDR, vulnerability scanners).
-Automation skills using Python, Ansible, REST APIs, Terraform.
-Strong written English skills for documentation purposes.
-Valid UAE driving license; willing to work during maintenance windows and join an on-call rota.
Additional Information
Compliance with policies and procedures based on the ISO standards adopted by the company.
