About the Role
This position is designed to support and maintain the network and the customer base effectively. The main focus of this engineer will be the implementation and maintenance of IP network services, which may include core routers, switches, and servers, along with various applications as necessary. The network engineer will engage in network installation, configuration, troubleshooting, and more.
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Job Responsibilities
- Installing, configuring, and maintaining enterprise-level network hardware and applications.
- Planning, configuring, and implementing data network and WiFi infrastructure in coordination with customers, principals, service providers, and business partners to ensure compliance with design parameters.
- Installation and configuration of firewalls.
- Providing post-sales support to customers.
- Acting as Subject Matter Expert and assisting with technical support issues as necessary.
- Assisting Technical Managers in the development and evaluation of new products and tools (including third-party products).
- Submitting weekly reports on all operations and projects to management, highlighting escalations and project-based cost savings.
- Troubleshooting and providing timely solutions for complex multi-vendor data networks.
- Providing support for project implementation and documentation.
- Preparing and validating Low-Level Design (LLD), High-Level Design (HLD), and other relevant project documents.
- Performing any other additional tasks assigned by the line manager that fall within the scope of work.
Job Requirements
Qualifications
- Graduate or Diploma in Electronics, Telecom, IT, or Computer Science.
Experience
- Minimum of 8 years of experience in Enterprise Network Implementation and Support.
Certifications
- CCIE and HCIE Certified Engineer.
Knowledge & Skills
- Strong knowledge of converged networks, Wireless, Security, Routers, Switches, Firewalls, and Network Management Software.
- Familiarity with SDN solutions.
- Proficient in implementation and troubleshooting of Cisco networking and WiFi solutions; knowledge of other networking products such as HP, Huawei, and Cambium is a plus.
- Ability to implement and troubleshoot at least one firewall product (Cisco, Fortinet, Palo Alto, or Checkpoint).
- Comprehensive network lifecycle experience including requirements gathering, testing, documentation, configuration, and maintenance.
- Solid grasp of IP addressing (IPv4/IPv6), subnetting, and routing.
- Understanding of networking protocols such as TCP, UDP, SNMP, FTP, TFTP, and Netflow/Sflow etc.
- Good knowledge of LDAP, DNS, Radius, and TACACS+.
- Ability to liaise effectively with project management teams, superiors, and service desk engineers on a regular basis.
- Strong teamwork abilities, written and verbal communication skills, and presentation skills.
- Excellent relationship-building skills.
- Results-driven attitude.
