ABOUT THE ROLE
This role contributes to and supports the design, documentation, implementation, reliability, security, and operation of the company enterprise network services. This includes LAN, WAN, wireless, firewalls, NAC, VPN, internet connectivity, cloud connectivity, and related data communications systems across hospitals, clinics, corporate offices, and data center environments. The position operates within a consolidated engineering model where the engineer contributes across architecture, engineering, operations, security, project delivery, vendor governance, technology lifecycle management, and continuous service improvement across multiple network domains.
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KEY RESPONSIBILITY AREAS
- Assist in documenting, designing, and improving network services architecture
- Monitor, maintain, update, and secure network equipment and services
- Identify, diagnose, and resolve network infrastructure incidents and problems
- Own and support network security, segmentation, firewall governance, NAC, wireless architecture, WAN resilience, and cloud connectivity services
- Support ITIL governance, CMDB accuracy, vendor governance, procurement input, DR testing, project delivery, and cross-functional collaboration
REQUIRED EDUCATION
- ESSENTIAL EDUCATION
- Bachelor degree in computer science or ICT related field
- Professional level industry certifications for Cisco Systems, Juniper Networks, Palo Alto Networks, Aruba/Extreme or equivalent
- DESIRED EDUCATION
- ITIL Foundation
- Master degree in computer sciences majoring or specializing in networks and security
- Microsoft, Linux, cloud networking, security or vendor platform certifications
REQUIRED EXPERIENCE
- ESSENTIAL MINIMUM EXPERIENCE
- At least 3-5 years experience in ICT network support and design environment
- For current company enterprise scale and consolidated engineering delivery, 10+ years enterprise network experience is preferred for senior-level delivery
- DESIRED EXPERIENCE
- At least 2 years networking experience with Microsoft and Linux platforms
- Security experience such as Firewalls, IPS, NAC, and Wireless Networks
- Experience with enterprise firewalls, Cisco ISE/NAC, SD-WAN, Azure connectivity, high-density wireless, WAN/ISP services, SolarWinds, ITIL, and healthcare environments is preferred
REQUIRED JOB SKILLS AND KNOWLEDGE
- Analytical and problem solving skills
- Administrative; communication and time management skills
- Network security products (e.g. Cisco ASA, Palo Alto etc.)
- Network management: WAN/LAN, SD-WAN, firewalls, cybersecurity
- Basic working knowledge around networking (VPN, SSL)
- IT network security
- Solarwinds monitoring for Networks, Servers and Applications
- Cloud Integration Tools (Azure, AWS, GCP)
- Cloud Database Exposure (Azure/AWS)
- ITIL Delivery & Standards
- IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)
- External product, consulting vendor and commercial relationship management
- Written and verbal proficiency in English and the ability to structure proposals in an appropriate manner for the perusal of key decision makers/forums
- Demonstrate knowledge of incident logging, record keeping, and documentation requirements
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the company Family.
