The company is at the forefront of the Insurtech market, ushering in a new era where insurance empowers its customers. We leverage technology to enhance customer experience and build trust around insurance needs. We are looking for a Senior Engineer in Network & Security who will be responsible for designing, implementing, and maintaining a secure, scalable, and resilient network infrastructure. This role demands extensive expertise in networking and cybersecurity.
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Responsibilities:
- Oversee day-to-day customer service operations, ensuring compliance with Insurance Authority regulations.
- Configure and maintain existing and new network infrastructure platforms.
- Design and implement scalable, secure, and resilient enterprise LAN, WAN, SD-WAN, VPN, and wireless solutions.
- Architect network segmentation, high-availability, and disaster recovery solutions.
- Evaluate and recommend new networking technologies to meet business needs.
- Develop and maintain standards, policies, and documentation for network architecture.
- Create, maintain, and ensure adherence to approved policies and procedures.
- Administer major improvements and architectural design related to network and security, including disaster recovery solutions.
- Troubleshoot and resolve complex network issues with minimal downtime.
- Perform upgrades, patching, and lifecycle management of network devices.
- Implement proactive monitoring, alerting, and tuning for reliability.
- Manage incidents to ensure rapid resolution, including root cause analysis.
- Provide Tier III support for escalated incidents and requests.
Skills, Education & Experience Required:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 5-7 years of experience in enterprise networking and security engineering.
- Expertise in Cisco, Juniper, or equivalent enterprise network solutions.
- Experience with firewalls (Palo Alto, Fortinet, Check Point, etc.).
- Proficient with network monitoring and SIEM tools (SolarWinds, Splunk, etc.).
- Strong understanding of security frameworks and protocols (TLS, IPsec, SASE, Zero Trust).
- Proven knowledge in cloud networking and security (AWS, Azure, GCP).
- Experience in incident response and disaster recovery planning.
- Professional certifications preferred: CCNP/CCIE, CISSP, CISM, CEH, or equivalent.
- Fluent in both Arabic and English (verbal and written).
