Senior Network & Systems Engineer - Lead

As a Senior Network & Systems Engineer - Lead, you will utilize your technical knowledge and specialized skills to build, implement, and enhance technology solutions across various sites within a defined geographical area. This role involves managing large projects with minimal supervision, affecting multiple locations in the region. You will be responsible for resolving customer issues during critical situations and will expand your expertise into software design patterns, data structures, AWS technologies, and distributed systems.

Key Responsibilities

• Drive network excellence through advanced engineering, troubleshooting, and systems administration across multiple facilities.
• Maintain critical systems uptime; serve as the first escalation point for complex issues.
• Troubleshoot difficult IT problems without established SOPs; resolve incidents under time pressure.
• Design and implement efficient IT solutions; develop and maintain technical documentation and SOPs.
• Provide expert technical support across multiple buildings and remote sites.

Requirements

• 3+ years of IT client, server, and network service delivery.
• 4+ years of IT systems or relevant commercial production environment experience.
• 4+ years of networking experience (DNS, DHCP, SSL/TLS, OSI Model, TCP/IP, VLANs, subnetting, routing protocols).
• Excellent written and verbal communication skills.

Location
SAU, Jeddah