The Level 3 Senior Network & Wireless Ops Engineer is a technical expert responsible for designing, securing, and optimizing the organization's enterprise wireless infrastructure (WLAN, controllers, BYOD). This role ensures high-performance, compliance (SAMA/NCA), and scalable wireless solutions integrated with the broader network architecture. The engineer is expected to handle complex incidents, lead root cause analysis, and guide architectural decisions.
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Key Responsibilities & Duties:
- Wireless Architecture: Lead Wi-Fi 6/6E deployments, site surveys, and capacity planning. Design cloud-managed WLAN (Cisco DNAC, Aruba Central) and hybrid architectures.
- Network Infrastructure Oversight: Manage and optimize routing, switching, and interconnectivity across LAN, WAN, DMZ, B2B, and cloud environments.
- Advanced Troubleshooting: Resolve RF interference, roaming issues, and CAPWAP failures using Wireshark/Ekahau.
- Design & Implementation: Participate in network design reviews and implement enterprise-grade network infrastructure (ACI, SD-WAN, etc.).
- Network Change Management: Execute and oversee network configuration changes, migrations, and upgrades.
- Monitoring & Optimization: Monitor network performance using tools like SNMP, NetFlow, and telemetry.
- Documentation & Standards: Maintain up-to-date documentation of network diagrams and operational procedures.
- Collaboration & Mentorship: Collaborate with security, infrastructure, and application teams, and provide guidance to Level 2 engineers and junior staff.
Mandatory Skills:
- Typically, 3+ years of relevant work experience, with a minimum of 1 year in a similar role.
- Expert-level knowledge in routing protocols (OSPF, BGP, EIGRP), switching (VLANs, STP, VTP), and IP addressing.
- Strong hands-on experience with Cisco technologies, including ACI Data Center and SD-WAN platforms.
- Excellent documentation and communication skills.
Nice-to-Have Skills:
- Education & Certifications: Bachelor's Degree in Network Engineering, Computer Science, or related field.
- Preferred certifications: Cisco CCNP or CCIE, SD-WAN certifications (Cisco, Viptela), ACI or Nexus-related training.
Language Requirements:
Additional Working Conditions:
- May require occasional data center and branch office visits.
- Must be available for critical issue resolution and planned changes during off-hours.
- Regular interaction with cross-functional technical teams.
At the company, we prioritize in-person collaboration while offering flexibility to support well-being, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
