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Senior Officer System Support Services

Unlock employer Riyadh, Saudi Arabia Posted: 07 Nov 2025

Financial

  • Estimate: $40k - $50k*
  • Zero income tax location

Accessibility

  • Office Only
  • No Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Job: The company, headquartered in the Saudi Capital, is the new national airline that aims to shape the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub as a digitally native airline, connecting the kingdom to more than 100 destinations.

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About The Role: Would you like to be the driving force behind system readiness, regulatory compliance, and operational efficiency across our airport network? Embedded within the Ground Operations function, this important role is key in delivering and coordinating system-related training programs. You will support system readiness, compliance, and the overall efficiency of airport operations through training delivery, testing, and performance monitoring.

Your responsibilities will include developing and delivering training on critical operational systems including Departure Control Systems (DCS), Flyr, Baggage Handling Systems, and Load Control platforms, ensuring our ground handling teams operate at peak performance. Additionally, you will lead the planning, documentation, and execution of system testing and validation activities, ensuring our technology infrastructure supports flawless airport operations aligned with IATA, IOSA, and ISAGO standards.

If you’re passionate about technology, operations, and delivering seamless travel experiences, this is your opportunity to make an impact at our exciting new airline.

About You: You should be degree qualified and demonstrate a minimum of 5 years of experience in airport ground operations, with at least 3 years in a system or technical role. Experience conducting or supporting system training and validation during go-live or system migrations is essential. Experience in DCS (Departure Control Systems) and related platforms is mandatory. Having certifications in DCS / Reservation / Load Control / WorldTracer or other airline system platforms would be an advantage.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can excel in this position within the company. Please submit your application to join our team.

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