Senior Officer - Technical Repairs

About the Job:
The main objective of this role is to execute and control component and tooling repair activities, ensuring effective repair order governance, vendor management, and cost control while providing analytical insights to support component availability and material cost objectives.

Key Responsibilities:

• Control end-to-end repair cycle management for aircraft components and tools/equipment to ensure timely processing of repair orders and efficient management of the repair cycle.
• Execute and monitor repair order processing, including creation, tracking, and closure of repair transactions in accordance with company procedures and contractual terms.
• Review, challenge, and negotiate repair quotations and work scopes to ensure alignment with approved maintenance data, contractual conditions, and cost control requirements.
• Validate repair invoices for accuracy and compliance with approved quotations and contractual terms.
• Monitor vendor performance regarding costs, turnaround time, quality, and reliability, highlighting deviations for corrective action.
• Escalate repair delays, technical issues, or vendor performance concerns to ensure minimal operational impact.
• Maintain accurate repair documentation to ensure compliance with regulatory and airworthiness requirements.
• Coordinate with the Components Operations team on loan and exchange transactions and ensure proper transaction closure.
• Maintain accurate repair records, status tracking, and updates within Enterprise Resource Planning (ERP) and maintenance systems.
• Analyse repair data to identify inefficiencies and improvement opportunities and prepare performance reports.
• Support internal and external audits by ensuring the availability and accuracy of repair documentation.

Qualifications:

• Bachelor's Degree in Engineering, Aviation Management, Supply Chain, or a related discipline (3+ years).
• Fluent in English.
• 5 - 7 years of experience in aviation component repair administration, repair order management, and vendor coordination.
• Knowledge of aviation ERP or maintenance systems (e.g., AMOS, TRAX) and proficiency in Microsoft Excel or inventory planning tools.
• Relevant aviation or supply chain certifications are an advantage.

Competencies:

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to Achieve
• Resilience and Flexibility

ISR Requirements:

• Read and comply with the ISR policies of the company and report any weaknesses or incidents to the respective Line Manager or the Information Security team.
• Complete all required ISR awareness sessions and follow associated guidelines in day-to-day business operations.