Rackspace Technology is a leading provider of expertise and managed services across all major public and private cloud technologies. We have evolved Fanatical Support to span the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine proactive, always-on service and expertise with best-in-class tools and automation to deliver technology to our customers when and how they need it.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
We are seeking a highly experienced engineer with deep expertise in OpenStack to join our Private Cloud Professional Services team. This role will support a long-term, high-value Professional Services engagement by managing and optimizing a production-grade OpenStack private cloud environment. The ideal candidate will possess strong Linux administration skills, proficiency in infrastructure automation, and a proven ability to operate in compliance-driven, high-security environments. This position requires close collaboration with cross-functional teams to ensure stability, performance, and continuous improvement of critical cloud infrastructure for our customers.
You will be expected to take the initiative and advise on potential pitfalls that a customer may encounter, and suggest alternatives that may better serve the stability and security of the customer's solution.
Responsibilities:
- Supporting, deploying, and managing OpenStack-based private cloud infrastructure
- Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone
- Knowledge of Canonical OpenStack, Juju, and Lxd containers
- Implementing and managing Kubernetes clusters for container orchestration
- Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources
- Monitoring system performance and optimizing configurations for maximum efficiency
- Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups
- Creating and maintaining technical documentation, including system configurations and operational procedures
- Collaborating with cross-functional teams to integrate OpenStack and Kubernetes solutions with existing systems
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks
- Hands-on experience with OpenStack deployment, configuration, and management
- Knowledge of Software Defined Storage systems such as Ceph
- Excellent troubleshooting, problem-solving, and communication skills
- Prior experience in a customer-facing support role
- Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified OpenStack Administrator (COA)
Additional Skills (Optional):
- Familiarity with other cloud platforms like AWS, Azure, or GCP
- Experience with software-defined networking (SDN) solutions in cloud environments
- Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management
Language Requirements: Not specified.
