Senior Partnership Manager

About the job
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Senior Partnership Manager who can help us move even faster.

The Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall’s iconic retail brands into a single online shopping destination. Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey. Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.

What you'll do:
Team the company has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are looking for an experienced Senior Partnership Manager to join our Dubai Mall team. The ideal candidate will have a strong background in luxury or premium fashion retail, with experience in Account Management / Brand Management across Digital, Marketplaces or E-commerce.

Scope & responsibilities

• Manage and grow relationships with key luxury and premium brand partners.
• Act as the senior point of contact for key brand partners, building trusted, long-term strategic relationships.
• Drive commercial performance through assortment strategy, pricing optimization, and visibility planning.
• Develop and execute joint business plans with brands to achieve revenue and growth targets.
• Lead onboarding and launch strategy for new premium fashion brands entering the platform.
• Collaborate closely with merchandising, marketing, operations, and supply chain teams to ensure flawless execution of campaigns and product launches.
• Monitor key performance metrics (GMV, conversion, traffic, sell-through rates) and provide strategic insights and recommendations to brand partners.
• Identify category growth opportunities and proactively recommend initiatives to expand brand presence and sales.
• Oversee execution of seasonal campaigns, exclusive drops, and promotional activities.
• Manage and resolve complex operational issues across catalog, pricing, content, logistics, and fulfillment.
• Conduct regular business reviews with senior stakeholders from brand partners.
• Ensure strong cross-functional alignment across internal teams to deliver seamless brand experiences.

What you'll need

• 5+ years of experience in account management, sales, or business development within luxury, premium, or fashion retail.
• Strong background in luxury, premium fashion, or high-end retail categories.
• Proven experience managing senior brand relationships and driving commercial outcomes.
• Strong understanding of digital commerce, marketplace dynamics, and online retail ecosystems.
• Excellent analytical skills with the ability to interpret data and translate insights into action.
• Strong stakeholder management and communication skills, including experience engaging senior external partners.
• Ability to operate effectively in a fast-paced, high-growth, and cross-functional environment.
• Strong ownership mindset with excellent execution and problem-solving abilities.

Who'll excel

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• The company is not for everyone; readiness to adapt, pivot, and learn is essential.