About the Job:
The company, established in March 2018, has become one of the fastest-growing cryptocurrency derivatives exchanges globally, boasting over 70 million registered users. We provide a professional platform for crypto traders featuring an ultra-fast matching engine, excellent customer service, and multilingual community support. Our offerings include innovative online spot and derivatives trading services as well as mining and staking products, catering to retail and institutional clients worldwide. We are committed to fostering a trading environment characterized by speed, fairness, and transparency, supported by a 24/7 multilingual customer service team.
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As a Senior Payment Risk Operations Specialist, you will lead payment risk operations throughout the end-to-end payment lifecycle, focusing on transaction, fund flow, and process-related risks. Key responsibilities include:
- Risk Review & Process Optimization: Conduct reviews and risk assessments for high-risk users or transactions, and optimize review processes based on analysis of review quality, approval rates, and risk outcomes.
- Case Analysis & Investigation: Utilize payment risk and operational analytics tools to analyze payment risk cases by reconstructing abnormal transaction behaviors and proposing targeted risk mitigation solutions.
- Risk Monitoring & Early Warning: Monitor payment risk trends and contribute to the development of early-warning capabilities to proactively identify emerging risks.
- Cross-Functional Collaboration: Work collaboratively with Business, Product, Engineering, Legal, and Compliance teams to refine payment risk strategies and ensure the security of payment operations.
Qualifications:
- Education: Bachelor’s degree or above in Computer Science, Mathematics, Statistics, Finance, or a related field preferred.
- Experience: 3+ years in risk management, preferably in financial services, fintech, or consulting, with experience in payment risk case analysis highly preferred.
Skills & Competencies:
- Technical Skills: Proficient in data analysis tools (e.g., Hive, SQL, Excel), capable of performing data analysis and issue diagnosis.
- Risk Expertise: Understanding of payment risk operations frameworks and ability to deploy risk rules effectively.
- Soft Skills: Strong logical thinking, risk sensitivity, communication skills, and attention to detail.
Why Join Us:
At the company, we are dedicated to creating a supportive work environment. Our benefits include a Study Growth Fund for professional development, participation in team-building activities, and opportunities for career advancement and internal mobility.
Language Requirements: Not specified.
We look forward to your application and the possibility of you joining our innovative team at the company.
