About the Role
This role involves owning the Dynamics 365 CRM and Power Platform development, administration, and application support. The successful candidate will be responsible for delivering workflows and integrations that connect CRM with Finance & Operations, HR, and the Chamber’s digital services.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- CRM Development: Configure and enhance Dynamics 365 CRM entities, forms, views, business rules, security roles, and service processes.
- Power Platform: Develop and maintain Canvas Apps, Model-Driven Apps, Power Pages, and Power Automate workflows.
- ERP and HR Integration: Implement and support data flows connecting Dynamics 365 F&O and HR with CRM, portals, and internal applications.
- Dataverse: Design tables, relationships, validation rules, and access controls; maintain data quality and resolve application data issues.
- Custom Development: Develop CRM plugins, custom APIs, and extensions where standard configuration is insufficient.
- Platform Administration: Manage Power Platform environments, solutions, connections, permissions, deployment processes, and governance controls.
- Business Support: Translate departmental requirements into application changes and troubleshoot workflow and integration failures.
- Delivery and Documentation: Coordinate testing and releases, maintain solution documentation, and manage specialist vendor dependencies for complex ERP/HR changes.
Requirements
- Education: Bachelor’s degree in Computer Science, Information Systems, or a related field; Master’s preferred.
- Experience: Minimum of 5 years in enterprise application delivery, including at least 3 years with Dynamics 365 CRM/CE and Power Platform.
- Power Platform: Minimum of 3 years of hands-on development with Power Apps, Power Automate, and Dataverse.
- ERP Integration: Minimum of 2 years integrating Dynamics 365 F&O with enterprise applications or digital portals.
- Dynamics 365 HR: Working knowledge of HR processes, integration requirements, and coordination with functional specialists.
- Customization: Practical experience with C#/.NET plugins, JavaScript, Dynamics Web API, and custom connectors.
- Power Pages: Experience configuring portals, authentication, table permissions, and bilingual user experiences.
- Database: Strong Dataverse modeling and query skills; proficiency in SQL Server queries and stored procedures.
- Azure Integration: Familiarity with Azure API Management, Service Bus, Functions, and Microsoft Entra ID.
- Application Lifecycle: Experience with managed/unmanaged solutions, environment variables, connection references, and deployment pipelines.
- Governance: Strong understanding of least-privilege access, data loss prevention policies, auditability, and controlled change management.
- Collaboration: Ability to deliver independently while coordinating with business owners, integration engineers, and ERP vendors.
