About the Role
The Senior Pre-Sales Engineer is accountable for advising and coordinating with the Sales team and Pre-Sales Engineers on all technical issues related but not limited to account penetration strategies, pre-sales implementations, and solution design. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
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Main Duties and Responsibilities
- Act as a subject matter expert in technical/solutions design of assigned product/service portfolio
- Work with the Sales team and Pre-Sales Engineers to develop and implement specific account penetration strategies
- Collaborate with the Sales team and Pre-Sales Engineers in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, solution design, presentation of solution proposals, high-level designs, and demonstrations
- Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
- Build sound relationships with partners and customers in support of sales objectives, engage personnel and leverage corporate resources and budgets as appropriate
- Lead technical sales calls
- Identify customers’ queries and problems, attend to their needs and map requirements with existing solutions
- Manage adoption, integration, and value generation of assigned products/services within customers’ business and related IT infrastructure
- Review and ensure timely and accurate pre-sales documentation
- Maintain a deep understanding of customers’ business and their technical environment
- Create training contents when and if necessary
- Put available systems into practice (salesforce.com CRM for leads, opportunity, and deal registration management) for output efficiency and standardization.
Position Requirements
- Provide presales and post-sales support for the company Compute, Storage, GreenLake/Hybrid Cloud, and related datacenter solutions.
- Understand customer requirements and design suitable the company solution architectures.
- Prepare solution sizing, BOMs, technical proposals, and RFP/RFQ responses.
- Conduct customer presentations, workshops, and technical discussions.
- Support sales teams in opportunity qualification, solution positioning, and closure.
- Coordinate with the company, distributors, and implementation teams for solution validation and delivery.
Skills Required
- Strong knowledge of the company Compute and Storage solutions.
- Good understanding of GreenLake, Hybrid Cloud, virtualization, backup, and DR.
- Experience in solution sizing, architecture design, and BOM preparation.
- Good knowledge of SAN, networking, and datacenter infrastructure concepts.
- Strong RFP/RFQ, presentation, and customer-facing skills.
- Good communication, analytical, and problem-solving skills.
Relevant the company technical certifications preferred.
Education
Bachelor’s degree in Computer Engineering, Computer Science, or any other related field.
Experience
At least 5 years of relevant experience.
